Medical Insurance Collector

Medical Insurance Collections Specialist

This work from home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare hospital. Do you want to join an organization that invests in you as a Medical Insurance Collections Specialist? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Parallon offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include : comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. Free counseling services and resources for emotional, physical, and financial wellbeing are also provided. There is a 401(k) plan with a 100% match on 3% to 9% of pay, an employee stock purchase plan with 10% off HCA Healthcare stock, family support through benefits with Progyny and adoption assistance, and referral services for child, elder, and pet care, home and auto repair, event planning, and more. Consumer discounts through Abenity and Consumer Discounts are available, along with retirement readiness, rollover assistance services, and preferred banking partnerships. Education assistance includes tuition, student loan, certification support, and dependent scholarships. The colleague recognition program and time away from work program are also part of the benefits package. The Employee Health Assistance Fund offers free employee-only coverage to full-time and part-time colleagues based on income.

Note : Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Insurance Collections Specialist like you to be a part of our team.

Job Summary and Qualifications

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What You Will Do In This Role :

• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
• Review EOB's, remits, and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Maintain compliance with pool completion requirements.
• Maintain required productivity and QA standards.
• Document in the patient account record to identify actions taken on the account.
• Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims.

What Qualifications You Will Need :

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Insurance Collections Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.