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Assistant Manager

Assistant Manager

Playa BowlsWorcester, MA, US
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Job Description

Job Description

Who We Are : Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.

What We Offer :

  • Tips : Our awesome staff + our awesome guest = a lot of tips!
  • Development : Our Playa Bowls training program will allow you to grow your skills to use in any career!
  • Fun Environment : We are always dancing, smiling & having lots of fun!
  • Playa Discounts : If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!

Who You Are : You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Store Manager , you will be doing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

What You’ll Do :

  • Check products to ensure consistency, palatability, and quality
  • Investigate and resolve complaints regarding food quality, service, and accommodations
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
  • Schedule staff hours utilizing appropriate systems / software and assign duties to ensure economical use of food and timely preparation
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Perform some food preparation or service tasks
  • Maintain food and equipment inventories
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performances
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services
  • Utilize POS system, operate cash register and make bank deposits.
  • Adhere to company opening and closing procedures and maintain accompanying records

    • What You’ll Bring :

  • Previous Managerial Experience
  • Valid Driver’s License
  • A Team Player
  • Great Customer Service
  • Knowledge of Supply Chain
  • Personnel and Human Resources Duties
  • Communication and Active Listening Skills
  • Critical Thinking
  • Most importantly, FUN

    • MISSION

    Inspire and support our communities one bowl at a time.

    VALUES

    Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol

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