Director IT Operations

Empowered to live. Inspired to work.

Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you :

• Hybrid model - up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits : medical, dental, vision, HSA / FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays / floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership / certification reimbursement and more!

Casual / seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com / careers .

This position offers a hybrid work option up to 50% remote and is based out of the Mankato, MN; Lakeville, MN; Sun Prairie, WI or Bloomington, IL office location.

The contributions you will make :

This position is responsible for the strategic direction, operational excellence, and service delivery of enterprise BT operations with a focus on Client Service, Service Delivery, Service Reliability, and Service Management. The incumbent ensures that BT services are delivered reliably, efficiently, and in alignment with business needs and user experience expectations. Incorporating Site Reliability Engineering (SRE) principles, drives operational maturity, builds reliability and automation into BT operations, oversees incident, problem, and change management practices, and leads continuous improvement efforts to optimize service performance and customer satisfaction. Provides strong, values-based leadership, fosters a high-performing team culture, and ensures effective service management, execution of operational roadmaps, and alignment with enterprise outcomes.

A typical day :

Strategic Leadership and Execution.

Team Leadership.

BT Service Operations and Delivery.

Budget and Vendor Management.

The skills and experience we prefer you have :

#IND100

How we will take care of you :

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as : training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

Base Pay

$129,800 — $197,600 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Click here to view federal employment laws applicable for applicants.