Manager Operations

Operations Manager

The Operations Manager will have program and supervisory responsibilities for multiple small-to-medium size programs (or a major subset of a larger program) conducted under limited supervision of a director or Senior Manager. The Operations Manager holds financial accountability for the program and will maintain customer satisfaction by ensuring the manufacture of quality products delivered within budget and on or ahead of schedule. The Operations Manager supervises production operations and personnel for the assembly or precision components, subassemblies, complex parts or finished goods based on established methods and prints involving a variety of specialized techniques, equipment and skills and will ensure positive communication and employee relations and the consistent application of company policies.

Responsibilities and tasks include : leading functional teams to achieve production and customer schedules, ensuring compliance with contract terms, assisting with production scheduling and cost approval, coordinating activities with Production Engineering, preparing production plans and schedules, supporting the program manager with customer or customer representatives, identifying and solving problems, driving the implementation of improvements, expanding knowledge of manufacturing practices, recommending proven manufacturing practices, championing approved initiatives, driving cross-functional teams to implement continuous improvement projects, providing performance feedback, correcting performance deficiencies, supervising reporting of labor and production data, performing labor administrative requirements, monitoring labor and expense budgets, identifying cost and schedule impacts, preparing presentations to senior management, ensuring adherence to laws and company policies, committing to on-time deliveries, coordinating budgets, managing budgets, providing product status, ensuring manufacturing process integrity, coordinating activities with support engineering, participating in continuous improvement teams, assisting in skill enhancement, resolving priority issues, updating program scorecards, ensuring a safe working area, determining priorities, committing to cost, schedule, and quality, making personnel assignments, making personnel performance assessments, making personnel hiring and discipline decisions, and requesting resources.

Education, experience, and license or certification requirements include a bachelor's degree preferred, high school diploma or GED required, and training pre-requisites such as ESD, safety training, and manager tool kit.

Skills and abilities include managing non-exempt personnel, accomplished supervision skills, knowledge of defense electronics manufacturing, knowledge of MRP systems, ability to resolve manufacturing problems, excellent communication skills, proven leadership skills, excellent team forming skills, and ability to effectively work with all management levels in the company in a matrix organization.