Omni Experience Manager

As an Omni Experience Manager you will drive sales growth and profitability through the leadership of Buy Online Pickup in Store (BOPIS) Fulfillment and overall Store Operations. This role supports the growth of the omni contribution to our total business in response to ever changing customer shopping patterns and requirement to reinvent the overall store experience. Position focus for this role is on Ship to Home and Buy Online Pickup In Store.

You will lead a team that cares for our customers by delivering an outstanding omni experience. You are empowered to do the right thing. We believe all goals can be achieved through our ability to grow outstanding teams.

Essential Functions :

Do the right thing :

• Be an expert of operations accuracy process and efficiency
• Engage associates and customers with a welcoming and friendly attitude
• Promote high store associate engagement through recognition regularly communicating policies and sharing of business-critical information
• Establish clear goals and expectations for omni associates
• Identify store and team needs and drive solutions to enhance store profitability
• Open and close the store including weekends
• Maintain a safe working environment

Care for our customers :

STH and BOPIS ship and fill rates

Grow outstanding teams :

Education / Experience Requirements :

Position Contribution Level :

Manager

Minimum Education & Experience :

Preferred Education & Experience :

This role may be a fit if you have the following experience :

Physical Requirements :

Reporting Relationships :

Supervisor : Store Manager

Supervises :

Omni experience and operations leads and associates

Required Experience :

Manager

Key Skills

Bilingual,Linux Administration,Documentation,LNG,Entry Level Finance

Employment Type : Full-Time

Experience : years

Vacancy : 1