911 Emergency Communications Dispatcher ($15,000 Sign-On Bonus)

Description

$15000 Hiring Bonus

Eligibility for EXPERIENCED 911 Emergency Communications Dispatcher Candidates :

You must be currently employed as a 911 Emergency Communications Dispatcher within the state of Florida with a minimum of TWO YEARS of experience in law enforcement dispatching. Of those two years at least ONE YEAR must have been completed working independently not including any time spent in a training status.

Payment - $7500 will be paid upon hire and $7500 will be paid upon successful completion of training.

• You must meet the criteria above and hired after October 1 2025. Bonus is subject to applicable payroll taxes. All monies are subject to repayment if employment ends for any reason within the first 2-years.

Department Overview : The Coral Springs Parkland and Coconut Creek Emergency Communications Center (ECC) answers all emergency and non-emergency calls for police fire and emergency medical addition to the call-taking function the Emergency Communications Center serves as the dispatch center for the Cities of Coral Springs and Coconut Creek for Police Fire and EMS and the City of Parkland for Fire and EMS services this role the Emergency Communications Center is responsible for the safety of police officers and firefighter / paramedics acting as their link to the resources they need keeping track of their status and location and coordinating the assignment of officers to new incidents.

Inside the ECC staff are on the job 24 hours a day protecting the residents of Coral Springs Parkland and Coconut Creek as the lifeline between the public and our first responders. The Coral Springs ECC became a CALEA Accredited Communications Center in 2007. We continue to be CALEA Accredited and have earned accreditation with excellence for the yearsand most recently in 2020. We are currently in the process for reaccreditation with CALEA for the year 2024.

OurstaffiscommittedtotheCityofCoralSpringsmissionstatement : Tobethepremiercityinwhichtoliveworkandraise a family.

FormoreinformationonourCityandEmergencyCommunicationsCenter pleasevisitthefollowingsite :

CityofCoralSpringsPoliceDepartmen twebsite :

Examples of Duties

ADDITIONAL SALARY INFORMATION

The current starting salary for a 911 Emergency Communications Dispatcher I is $57348.04 with a lifetime top-out of $85224.64. This range is periodically assessed for potential adjustment / increase. Candidates with experience in a police and / or fire communications center may be eligible to be hired above the established starting salary.

Newly hired 911 Emergency Communications Dispatchers will start at the level of Dispatcher I. Upon full completion of training (to include Call Taking Two Channel FD and PD Radios) employees will be moved to Dispatcher II. The current salary range for this classification is $65124.80 with a lifetime top-out of $96781.65. This range is periodically assessed for potential adjustments / increase.

Under general supervision the purpose of the position is to perform responsible specialized work in the receiving prioritizing and dispatching of emergency and non-emergency telephone calls through the police / fire communications system. Employee is responsible for aiding emergency callers to establish composure in order to obtain essential information to document and dispatch the appropriate emergency personnel. Position facilitates the appropriate response for each call placed for service while maintaining heavy radio traffic for incoming calls for service by units in the field. The employee works within the scope of established laws rules and regulations of the work however is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.

The Communications Unit works 24 hours 365 days a year including holidays. Applicants are expected to be available to work shifts that may include weekends late night and / or holidays as well as mandatory overtime.

Typical Qualifications

Supplemental Information

EXAMINATION PROCESS :

The following includes all steps required to process for the position. Continuing on with each step of the process is contingent upon successfully completing the previous step. Candidates can be dismissed at any point throughout the consideration process.

please check your account regularly .

If you have any questions regarding the status of your application or about the hiring process please contact Human Resources Partner Alyssa Steckler at or .

The duration of the hiring process typically takes between 4 and 6 weeks however may be up to 90 days depending on the departments hiring needs.

For Applicants From Outside of the South Florida Area

ItisasignificanttimeandfinancialinvestmentforsomeonenotcurrentlyresidingintheSouthFloridaareatoprocessfor complete the hiring process.

First Visit One Day

Second Visit 3 Successive Days Minimum

Background Investigation / Conditional Offer of Employment Takes 2 to 4 Weeks Do not need to be present

Final Visit Half a Day

Final Offer of Employment

ProgressingintheprocessisnotguaranteedandyoumaybereleasedfromtheprocessatANYofthestepsabove. Additionally completing all steps in the process does not guarantee employment.

The City of Coral Springs is firmly committed to offering an equitable drug-free work environment. We do not discriminate in any employment-related decisions on the basis of race color religion national origin sex age disability or other similar factors that are not job-related. This commitment is practiced in all aspects of our personnel policies programs practices recruitment examination appointment training promotion retention and other related activities. When requested the City of Coral Springs will make reasonable accommodations for individuals with disabilities. Please contact the Human Resources Unit at if special assistance is needed.

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 57348 - 85224