Front Desk Assistant ( LST & Associates LLC (dba Essentials Beauty & Day Spa)

Front Desk Assistant

Location : Essentials Beauty & Day Spa

Job Type : Part-time / Full-time

Job Summary

Essentials Beauty & Day Spa is seeking a friendly, professional, and organized Front Desk Assistant to be the first point of contact for our clients. This role is essential in creating a welcoming and relaxing atmosphere while efficiently handling administrative duties. The ideal candidate will have excellent communication skills, a customer service mindset, and the ability to multitask in a fast-paced spa environment.

Key Responsibilities :

• Client Assistance
• Greet and welcome clients upon them entering the salon
• Check clients in for their appointment
• Offer refreshments and ensure client comfort
• Address client concerns or direct them to the appropriate team member.
• Administrative Duties
• Schedule and confirm appointment with salon software
• Follow up with clients from lead / client list
• Answer phone calls and assist with client inquiries
• Support staff with administrative tasks as needed
• Process payments and maintain records
• Product Knowledge & Sales
• Learn about salon products, services and memberships
• Assist in retail sales by recommending products to clients
• Assist in membership sales by recommending to clients
• Salon Maintenance
• Restock towels, products, and supplies
• Check salon inventory, put in request for items that are needed
• Light cleaning such as dusting product area, wiping down countertops and mirrors
• Maintain clean and organized reception area
• Other duties as required

Qualifications & Skills :

High school diploma or equivalent

Cosmetology student or recent graduate (a plus)

Proficiency in appointment scheduling software and basic computer skills

Strong customer service skills and interpersonal skills

Ability to multitask and be organized in a fast-paced environment

Friendly, professional, and team-oriented attitude

Must be punctual, reliable, and have a professional appearance.