Salesforce Administrator

Gas South is seeking a tech-savvy, self-starter Salesforce Administrator to support, configure, maintain, and improve our Salesforce platform. This role involves gathering business requirements from users and stakeholders to enhance and upgrade the platform, ensuring optimal operational support. You will partner closely with the Business teams to implement configuration changes, workflows, research issues, and manage the day-to-day operations of the Salesforce platform. Collaboration with the development team to roll out new features and bug fixes is also essential.

The ideal candidate will be proactive, collaborative, curious, and a critical thinker. You should be able to guide and train business users on Salesforce best practices, demonstrate strong attention to detail, and have an in-depth understanding of the Salesforce ecosystem, including system infrastructure, data, and configuration development tools. Comfort with change management and governance, effective communication skills, and the ability to prioritize and manage all aspects of a Salesforce project are crucial. You will provide consultative direction to stakeholders at all levels at Gas South, translating technical information into layman’s terms and explaining design options and their potential impact. Your ability to see the big picture while managing the details will ensure successful updates and implementations.

Primary Job Duties :

• Manage the Salesforce Energies and Utilities cloud platform – day-to-day maintenance, support,

upgrades, environment management, governance, and testing. Partner and coordinate with

product owners, and development teams to schedule and execute production releases.

activity as well as key performance metrics. Assist with data analysis, data scrubbing and repair

as needed.

configuration, testing and deployment through implementation. Demonstrate and provide

information about the new Salesforce features as they are released by Salesforce.

including all changes and inquiries from product owner in SFDC ticket system with proof of

completion for audit purposes.

users need analysis and execute changes or escalate to IT for support

needed

Optimizer

Preferred job related skills :

Education / Experience

Pay range is commensurate with education, experience, specialized skills or certifications, etc.

Gas South Pay Range $94,296—$105,390 USD

At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.

Benefits for full-time employees include :