Guest Services Assistant
FTE : 0.5 Shift : every Monday and Friday, every other Thursday and every other weekend (Sat. & Sun.)all weekday shifts 3 : 15-9pm, weekend shifts 3-9pm. Rotating Holidays Compensation : $17.79 / hour+ based on experience Hours Per Week : 20 Weekends : Yes Benefit Eligible Shift : Weekday, day shift. Rotating weekends / holidays.
The Guest Services Assistant (GSA), Information desk, Greeter and Health Screener is the front door Ambassador to all patients, families, visitors, physicians, affiliates, students, clergy and employees. The GSA position ensures each customer receives exceptional assistance as related to : information, health screening, visitor management, directions, wayfinding, concierge services, transportation, and guest lodging. This position may have a primary focus to either the Guest Services Desk or the Information / Greeter / Health Screening desk but expected to provide support to either area to maintain operational needs. The GSA coordinates scheduling of all contracted interpreters, is responsible for cash reconciliation and cash handling, external transportation billing and cash posting, and maintains Lost & Found items. The Information / Greeter / Health Screener desk will initiate positive customer service relations by demonstrating a welcoming personality for patients, family, visitors, and team members. Conducts wellness screening according to organizational and CDC guidelines to ensure our patients, families, visitors, and team members entering our facilities meet the established criteria. Aids in keeping a safe environment in the hospital areas where screening stations are located. Supports the management of patients and visitors entering into the lobby for hospital and hospital-based clinics.
Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few :
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Required Qualifications :
Preferred Qualifications :
EEO / M / F / D / V
Screener • Madison, WI, US