Front Desk Ambassador – Part-Time & Full-Time (Cambridge, MA)

Front Desk Ambassador - Part-Time and Full-Time (Cambridge, MA)

Retro Fitness Cambridge is looking for an upbeat, reliable, and people-loving Front Desk Ambassador to join our team! As the first friendly face our members see, you'll help create an awesome experience from the moment they walk through the door. If you enjoy staying active, chatting with people, and being part of a positive team environment, this role might be perfect for you. College students are welcome to apply!

What You'll Do

Welcome members and guests with a positive, energetic attitude

Handle check-ins, basic scheduling, and simple administrative tasks

Answer phone calls and assist with member questions

Process payments and help with memberships when needed

Support team members to keep daily operations running smoothly

Represent the Retro Fitness brand with a clean, friendly, and professional presence

What We're Looking For

Outgoing personality and strong communication skills

Reliable, punctual, and team-oriented

Comfortable with basic computer tasks (training provided)

Customer service, retail, or hospitality experience is a plus

CPR / AED certification preferred (or willingness to get certified)

Must be available on weekends

Must be 18+

Perks & Opportunities

Part-time and Full-time positions available

Competitive pay based on experience

Opportunities to grow within member services

Fun, supportive team culture

Free gym membership

💪 Ready to bring the energy?

Apply today and become a Front Desk Ambassador at Retro Fitness Cambridge-where great workouts and great vibes come together!