Job Description :
- Digital Resource is looking for an experienced Account Manager to join our talented and growing Account Management team.
- As an Account Manager, you will be responsible for ensuring the success of our clients' digital marketing and social media campaigns.
- You will work closely with our clients to understand their needs, develop strategic plans, and execute campaigns that drive results.
- This role requires a blend of creativity, strong communication skills, and an understanding of digital marketing strategies.
- If you are passionate about digital marketing, have a positive outlook, and are excited about joining a growing team, we want to hear from you!
Responsibilities & Duties :
Campaign Execution : Assist in the execution of day-to-day tasks needed to develop world-class digital marketing and social media campaigns for clients with budgets ranging from smaller projects to very large, complex initiatives.Client Management :
Work with multiple clients, from smaller projects to complex projects, with the goal of meeting or exceeding team and client expectations.Communication :
Communicate project information to the appropriate departmentalized teams to ensure that the solution addresses the client's campaign requirements under the guidance of the account management team leader.Creativity :
Demonstrate creativity in meeting client campaign requirements and ensuring client satisfaction and loyalty.Relationship Building :
Build strong interpersonal relationships with clients, vendors, and internal teams to foster collaboration and drive successful outcomes.Qualifications & Skills :
Experience : 3 years of experience working in a marketing agency.Organizational Skills :
Excellent organizational and time management skills.Interpersonal Skills :
Positive outlook and good interpersonal skills.Customer Service :
Strong customer service experience.Digital Marketing Knowledge :
Understanding of digital project management methodologies, including the ability to develop detailed work plans and specifications, perform resource allocations, and assist in running team meetings.Problem Solving :
Ability to identify and resolve issues and manage risks.Technical Skills :
Working knowledge of new web technologies, web development processes, delivery of solutions with digital media creative components, media and advertising projects, and digital analytics implementation.Communication Skills :
Excellent verbal and written communication skills. Position Details : The ideal candidate will have a proven track record in account management, particularly in a marketing agency setting.Preferred qualifications include experience with digital marketing strategies, strong project management skills, and the ability to manage multiple clients and projects simultaneously.A positive attitude, excellent communication skills, and a passion for digital marketing are essential for this role.Key Performance Indicators (KPIs) :
Client Satisfaction : Ensure high levels of client satisfaction and loyalty by delivering successful marketing campaigns.Project Delivery :
Successfully execute and deliver marketing campaigns on time and within budget.Communication Effectiveness :
Maintain clear and effective communication with clients, vendors, and internal teams to ensure project success.Relationship Management :
Build and maintain strong relationships with clients, fostering long-term partnerships and repeat business.Campaign Performance :
Achieve or exceed campaign performance goals and objectives, driving positive outcomes for clients.Key Responsibilities :
Manage Campaigns : Oversee the development and execution of digital marketing and social media campaigns for multiple clients.Client Engagement :
Engage with clients regularly to understand their needs, provide updates, and gather feedback to improve campaign performance.Collaborate with Teams :
Work closely with internal teams, including creative, technical, and strategic departments, to ensure successful campaign delivery.Monitor Campaign Performance :
Track and analyze campaign performance metrics to optimize strategies and achieve client goals.Resolve Issues :
Identify and address any issues or risks that may arise during campaign execution, ensuring timely resolution and minimal impact on project outcomes.Powered by JazzHR