Senior Account & Relationship Executive - Healthcare Technology

Senior Account & Relationship Executive

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

What You'll Be Doing

As a Senior Account & Relationship Executive, you will manage the most complex and high-profile accounts with discretion. Your strategic planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You may also serve as a lead for a small team, contributing to the development and success of junior team members. Our ideal candidate will be located in the Eastern or Central time zone, have experience in the Healthcare Technology space with either Payer, Provider, or Vendor.

Key Tasks

Manage and nurture relationships with complex and high-profile accounts.

Conduct strategic planning to meet account-specific business needs.

Exercise broad authority in setting and negotiating product / service terms.

Create, implement, and monitor comprehensive sales plans.

Lead and mentor a small team of junior account managers.

Conduct regular strategic meetings with senior management of client accounts.

Resolve critical and complex customer issues.

Develop and execute upselling and cross-selling strategies within accounts.

Drive customer satisfaction through tailored service delivery.

Contribute to the development of sales policies and strategies.

You're a Great Fit if You Have / Can

Bachelor's Degree or equivalent relevant experience.

7+ years' experience in Field Sales or Account Management or other equivalent experience.

Experience in the healthcare technology space either in payer, provider, or vendor.

Experience working with risk adjustment software.

Strategic Communication : Advanced communication skills for high-level interactions.

Leadership : Ability to lead and mentor junior team members.

Deep Product Knowledge : In-depth understanding of the organization's products or services.

Sales Strategy : Proficient in complex sales strategy development and implementation.

High-Level Negotiation : Expertise in negotiating complex sales terms.

CRM Mastery : Mastery of CRM tools for managing complex accounts.

Analytical Insight : Advanced analytical skills for strategic planning and performance tracking.

Relationship Management : Exceptional ability to maintain and enhance long-term client relationships.

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https : / / www.mywolterskluwerbenefits.com / index.html .

Diversity Matters : Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer / departments is an Equal Opportunity / Affirmative Action employer.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation : Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA : $121,350 - $170,050