Practice Manager Louisville

Our Opportunity :

At Chewy Vet Care were changing the veterinary care experience! With the launch of our new veterinary practices we are looking for a full-timePractice Manager to join our Healthcare Practice Team. As a clinical team member youll work in a practice crafted from the ground up by veterinarians equipped with advanced equipment and purpose-built technology so that you can practice your best medicine and focus on patient and pet parent care. We offer a customer and team member-centric environment where together we deliver care that starts with a visit and lasts a lifetime!

Were a comprehensive veterinary practice that delivers personalized patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners everywhere. This is an opportunity to join the industry leader that not only cares about what you do but what you need as a person. Well provide competitive benefits scheduling options that fit your lifestyle and a collaborative work environment where you can unleash your full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.

What Youll Do :

• Responsible for supporting the paraprofessional staff in implementing the outlined policies and procedures applying coordinated technology and managing the practice operational functions.
• Work with regional and corporate leadership to provide support and continuous development for the practice team.
• Provide staff management with a primary responsibility of overseeing their operational performance and coordinate work schedules for the team.
• Demonstrate team support and care for others work experiences by conducting staff reviews handling their concerns and mentoring Team Members with their career development.
• Lead team coordination of inventory cycle counts and fulfill inventory needs requests.
• Engage with clients to ensure they receive the ultimate treatment and resolve conflicts or complaints.
• Ensure the equipment and clinic are well maintained and OSHA guidelines are followed.
• Guide team with following the practices Standard Operating Procedures (SOPs) and Standards of Care (SOC); review SOPs and practice metrics to help improving their performance.
• Communicate clearly and respectfully with clients and Team Members.
• Be a PIMS administrative super-user and provide assistance to others on the team in their use of the technology.
• Act responsibly giving the pharmacy holdings of the practice.
• Participation in self-development courses and Chewy Vet Care required compliance training.
• Perform related duties and assignments by management.
• Oversee operating safety and compliance procedures as required by applicable law and Chewy Vet Care processes and policies.
• Position may require some travel.

What Youll Need :

Physical Job Requirements :

Required Experience :

Manager

Key Skills

Practice Management,Veterinary Experience,Enterprise Architecture,Office Manager Experience,Enterprise Software,Healthcare Management,IaaS,TOGAF,Medical office experience,Conflict Management,COBIT,Customer relationship management

Employment Type : Full Time

Experience : years

Vacancy : 1