Dental Office Administrative Assistant

Benefits : 401(k)

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Benefits / Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

We are looking for an experienced Dental Office Administrative Assistant to join our team. The successful candidate will help manage the day-to-day operations of the office and ensure it runs smoothly and efficiently. The ideal candidate should have excellent organization and communication skills, advanced knowledge of dental insurance and the ability to multitask in a fast-paced dental environment.

Responsibilities

Provide excellent customer service to our patients

Warmly greet and interact with our patients

Efficiently schedule patients

Explain treatment plans

Efficiently schedule patients to the set parameters of the Doctor and Office Manager

Accurately estimate insurance co-pays and deductions and receive payment from patients after treatment.

Help with confirming, processing and following up on insurance claims.

Conduct end of day balancing for the office’s production and collections

Help maintain office computers and software are in good working order with the assistance of the IT department

Assist Office Manager to pay and record invoices

Qualifications

High level of customer service and inter-personal skills

High school diploma / GED required, college preferred

Previous experience working as a Dental office administrative assistant or similar position preferred

Understanding of office equipment, systems, and procedures

Excellent time management skills with ability to multitask and prioritize effectively

Strong problem-solving skills and attention to detail

Strong organizational skills with a proven track record in administrative roles

Excellent communication skills, both written and verbal