Patient Access Representative

Patient Access Specialist

Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization, and WQ (work queue) management.

Responsibilities :

• Schedules, reschedules, and cancels patient appointments
• Executes pre-arrival registration by adhering to registration standards
• Accurately identifies and enters patients insurance coverage
• Performs check-in / check-out functions for patient appointments
• Collects all applicable self-pay payments for exams
• Manages and resolves assigned departmental WQs
• Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
• Performs insurance verifications and prior-authorizations functions

Requirements :

Salary Range : $17.00 to $25.25 / hr (based on experience)

Night and evening shift differential

Benefits :

Location : Froedtert South Inc. PATIENT ACCESS

Schedule : Part-Time Varied 64