IT Technician

IT Technician

Job Details

Job Location

11 East Street - Benton, ME

Position Type

Full Time

Salary Range

$20.00 - $23.00 Hourly

Description

Assistance Plus is currently seeking a motivated and detail-oriented entry level IT Technician to join our team in Benton, Maine. This is a full time (40 hours per week) position.

As an entry level IT Technician, this position will play a vital role in maintaining our IT infrastructure and providing technical support to our staff. This position is responsible for setting up laptop computers, managing files and folders, and supporting Active Directory, Exchange Mail, and SharePoint systems. Further responsibilities also include basic networking tasks, Windows and hardware troubleshooting, and ensuring data security.

Duties include :

Setting up and configuring laptop computers for employees

Managing files and folders efficiently

Providing support for Active Directory, Exchange Mail, and SharePoint

Troubleshooting and resolving Windows and hardware issues

Maintaining a strong understanding of data security best practices

Assisting with basic networking tasks

Providing technical support to staff as needed

Lifting and transporting equipment (up to 50 lbs)

Providing on-site support to all employees

Building forms in CareVoyant

Troubleshooting staff concerns with documentation software

Building forms for employee use

Performing other duties as assigned

Qualifications

Position Requirements :

Proof of vehicle insurance at $50K / $100K and a valid Maine driver’s license are required

High school diploma or equivalent is required; Associate's Degree preferred

Must be 18 years of age or older

Excellent verbal and written communication skills

Strong understanding of data security principles

Basic networking knowledge

Experience with Windows and hardware troubleshooting

Knowledge of CareVoyant application is a plus

Ability to life up to 50lbs

Understanding of network printing and scanning

Knowledge of RDP environments and thin clients is a plus

Proficiency in Microsoft Office Suite

Strong problem-solving skills

Ability to maintain confidentiality

Benefits :

Generous Earned Benefit Time

Working in a team-oriented environment

12 paid holidays per year

Agency-paid life insurance in the amount of your annual salary with a max of $50K

Agency-paid Short-Term Disability

Medical, dental, and voluntary insurances

Assistance Plus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.