Capital Markets TMS Support Consultant

Capital Markets TMS Support Consultant

Trovata is the first enterprise platform to automate cash management for finance and treasury operations. We're at the forefront of a new wave of modern fintech systems leveraging open banking (direct bank APIs) to help with key business challenges that every company faces : managing and forecasting cash flows. Trovata has reinvented an entirely new user experience built natively in the cloud as a true big data platform and built natively on wholesale banking APIs. The company was founded by a longtime Controller-CFO with a vision for a better way and engineered by an experienced team from Capital One. We're fortunate to be financially backed by a syndicate of banks, including J.P. Morgan, Wells Fargo, and Capital One.

About the Role

Trovata is looking for a Capital Markets TMS Support Consultant to help our clients transform how they manage liquidity, debt, and investments through real-time data and automation. In this role, you'll collaborate closely with our product, engineering, and client success teams to ensure Trovata's platform delivers meaningful insights and automation that drive financial efficiency and decision-making.

What You'll Do

• Drive customer success through proactive issue identification, clear guidance, and timely resolution.
• Manage multiple client priorities while delivering exceptional service through clear communication and ownership.
• Provide expert application support within the Trovata platform, with a strong focus on cash management and related financial workflows.
• Document solutions and continuously enhance the knowledge base to improve team efficiency and customer self-service.
• Deliver actionable recommendations and best practices aligned with Trovata's platform capabilities and customer success strategy.
• Serve as a subject matter expert on capital markets products, including investments, debt instruments, FX, and interest-rate management.
• Collaborate with internal teams to influence product enhancements that align with evolving capital markets needs.
• Deliver training and best practices to clients on capital markets functionality within the Trovata TMS system.
• Contribute to internal knowledge resources, playbooks, and market insights to scale expertise across the team.

Qualifications

Benefits