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Health Information Manager
Health Information ManagerSignature HealthCARE • Chapel Hill, North Carolina
Health Information Manager

Health Information Manager

Signature HealthCARE • Chapel Hill, North Carolina
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Overview

Assist in maintaining residents’ medical records in accordance with facility policies and with state and federal regulations; Serve as the designated Compliance Liaison for the facility.

How you Will make a difference

  • Meet the physical and sensory requirements stated below and be able to work in the environment described.
  • Exhibit positive customer service both to internal and external customers.
  • Identify and participate in process improvement initiatives that improve customer experience, enhance workflow, and / or improve the work environment.
  • Other special projects and duties, as assigned.

Health Information Oversight

  • Manage all aspects of medical records throughout its lifecycle, including admission through discharge, and retention in long-term storage where applicable. Ensure accuracy, timeliness, completeness, security, and regulatory compliance.
  • Upload paper-based patient records to the electronic chart promptly upon receipt.
  • Maintain organized auxiliary clinical and administrative records in compliance with company retention policy to support legal discovery, reporting, and internal reference.
  • Manage long-term storage of paper documents by labeling and preparing files, and sending records to offsite storage, in accordance with retention schedules. Assist in locating information housed in long- term storage, and place orders to retrieve requested information as needed.
  • Follow up with hospitals and external providers to obtain documentation after transfers or appointments, ensuring timely inclusion in the patient chart.
  • Track and follow up on physician visits to ensure regulatory compliance; obtain missing visit notes from providers and escalate delays to facility management for resolution.
  • Conduct routine audits to verify required documentation; present findings in daily morning meetings, follow up on deficiencies, and integrate results into QAPI reporting.
  • Coordinate all record requests by forwarding to facility management within 24 hours of receipt and communicating with requestors as needed.
  • Respond to approved medical record requests by retrieving and releasing records in accordance with company policy and confidentiality standards.
  • Serve as a subject matter expert for staff and leadership on standards and regulations related to health information management.

    • Compliance Liaison Duties

  • Act as Compliance Liaison for facility
  • Assist, when requested, in the :
  • Annual Compliance risk assessment process by reminding stakeholders to complete the annual survey;
  • Completion of annual Compliance education by reminding stakeholders of the due date;
  • Periodic distribution of the code of conduct and compliance policies;
  • Monthly distribution of Compliance Newsletter and Compliance Tips to stakeholders;
  • Compliance investigations, by escalating allegations of violations of the Code of Conduct or policies to the compliance office;
  • Function as a communication channel to and from the compliance office and assist compliance officer with addressing compliance questions.

    • What you Need to make a Difference

  • Associates degree or higher in Health Information Management, Healthcare Administration, or related field from an accredited college is required. Extensive experience in Health Information may be considered in lieu of a degree.
  • Registered Health Information Technician or Administrator (RHIT or RHIA) credential is preferred.
  • Minimum of two years (2) experience in a health care facility required; Skilled nursing facility or other long-term care setting with Health Information Management experience is preferred.
  • Knowledge of legal, ethical, and professional practice standards as they
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    Health Information Manager • Chapel Hill, North Carolina

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