Business Solutions Analyst II

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Job Details

Summary :

Individuals in the Business Analysis role are responsible for serving as a liaison between the business community and the IT organization. They collect analyze develop document communicate business requirements and support user testing to achieve business goals. Business Analysts continually seek opportunities to increase customer satisfaction deepen client relationships and effectively manage customer expectations. Based on breadth and depth of understanding of business needs and processes they collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible. They take a broad perspective to determine how such solutions will impact existing work processes and systems and how to manage the integration.

Business Analysis professionals are responsible for proactively identifying technology opportunities that impact corporate business strategies and performance. Business Analysis professionals educate project team members on business unit goals and objectives and educate the business on the value of information technology. They also display innovation in identifying proposing and overseeing the execution of business solutions. Through adaptable communication skills and the ability to translate between technical and business language they work collaboratively negotiating requirements across multiple groups. Business Analysts must have a solid understanding of the clients existing business processes the key drivers and measures of success for the business and the short- and long-term direction of the business and related technologies. They must have a working knowledge of the business area that they support and should be equally aligned with the IT department. Strong leadership relationship management interpersonal negotiation and communication skills are also required. Business Analysts work with business partners within one or more business processes to align technology solutions with business strategies. They support one or more moderately-complex business processes.

Primary Responsibilities :

Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.

Conducts data gathering and analysis to understand business strategy requirements.

May contribute to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.

Provides input from a business and IT perspective.

Assesses client needs utilizing a structured requirements process (gathering analyzing documenting and managing changes) to assist in identifying business priorities and may advise on options.

Develops writes and communicates business requirements and functional specifications for the implementation of business solutions.

May analyze customers operations to understand their strengths and weaknesses to determine opportunities for improvements.

Documents current business processes and models.

May assist in the business process redesign.

May provide assistance in business case development (i.e. research data collection).

May develop user test cases and validates test results during testing.

May execute test cases.

May investigate resolve and escalate problems and develop recommendations for resolution.

Identifies need for technical assistance to help in problem resolution.

Keeps customers informed of problems issues and resolutions.

Analyzes performance metrics to ensure customer satisfaction.

May manage customers expectations.

Ensures IT solutions meet customers needs.

Coaches and transfers knowledge to less experienced team members.

Educational & Experience Requirements :

Bachelors degree in Computer Science Information Systems Business or other related field. Or equivalent work experience.

Typically requires 3-5 years of relevant technical or business work experience.

Requires working knowledge of business operations and systems requirements processes.

Working knowledge of IIBA principles and practices

Minimum 3 years relevant technical or business work experience.

Ability to work collaboratively within a team / group setting.

Excellent verbal and written communication skills.

What Cencora offers

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies : AmerisourceBergen Services Corporation

Required Experience :

IC

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1