Hardware Engineer - III

Cruise is looking for a Senior Field Engineer for the Commercial Operations team to help us scale our autonomous fleet and support commercialization. This is not a typical Engineering role! It sits at the intersection of hardware, software, and AV technology, acting as a liaison between engineering and operations to ensure the successful operations of our fleet. If you want to play a critical role in an autonomous future, let's chat!

What you'll be doing :

• Investigate and resolve a wide variety of hardware, software, operational, and system-level issues, both vehicle-specific and fleet-wide
• Conduct root cause analyses across sophisticated issues affecting hardware, software, integration, and the vehicle system
• Develop processes and training for Vehicle Technicians to tackle lower-level troubleshooting and repairs
• Operationalize continuous improvement strategies into the design, operation, and maintenance of the autonomous vehicle based on field findings
• Balance operational needs with engineering requirements to maintain impeccable safety record and high uptime
• Work cross-functionally to develop tools for tracking, reporting, and diagnosing issues; automate where possible

What you must have :

Bonus points!

Day-to-day responsibilities include :

You should apply for this role if you have the following qualifications :

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