North Central Senior Vice President Operations

Job Description

General Responsibilities :

Direct the operations of the North Central Division. Provide broad guidance and backup management support to ensure the development and implementation of each office’s strategic and operational plans, growth and technical competence. Provide direction and expertise to the development of projects or clients. Monitor the operational and financial performance of offices. May act as a technical consultant in field of expertise and be represented as such to clients on proposals and qualifications statements.

Essential Roles and Responsibilities :

• Provides technical expertise and back-up management assistance to offices when requested or as needs develop.
• Manages and / or monitors client controversies or problems assisting the offices with the reconciliation of issues involving client dissatisfaction and keeps the Chief Operating Officer / Senior Management of the firm informed of any pending legal actions.
• Provides direction and expertise to the development of projects or clients and assures that corporate resources are brought to bear on these marketing efforts.
• Assists the Office Managers in the administration of annual compensation, base salary and bonus, for their employee groups and evaluates recommendations to the Chief Operating Officer / Senior Management for needed adjustments.
• Directs and encourages each key employee in his or her division to develop personal goals and objectives for their professional advancement.
• Provides direction and decisions to Office Managers and assists each in gaining support from corporate staff or other operating units.
• Ensures that all corporate operating policies and procedures are communicated to offices and consistently applied to their operations.
• Assists Office Managers in developing their short-range operating goals and objectives on an annual basis, assists in gaining corporate approval and monitors the implementation of plans on a monthly basis.
• Monitors the operational performance of all senior employees in the offices and administers annual performance appraisals of the key management on an annual basis.
• Monitors the financial results of the offices on a monthly basis and assists the Office Managers in taking corrective action to accomplish their financial goals.
• Assist the Division Manager or Chief Operating Officer in implementation of strategic plan components into the respective organization.
• Lead, facilitate and communicate change to the organization.
• Responsible for monitoring and following requirements of the strategic plan; work with Offices to grow in accordance with the strategic plan.
• Monitors the execution of Quality Assurance and Quality Control systems within the offices and ensures that the company’s professional liability is being protected. Develop solutions to manage portfolio of risk.
• Serves on corporate task committees and Board of Director committees as required by the President to assist in the development of corporate plans, policies and procedures.
• Develops and monitors safety practices for Region or Division. Holds offices, managers and employees accountable for following safety rules and guidelines. Develops safety plans and establishes goals for a safe working environment. Sets the example for others to follow.
• Develop and monitor safety practices for sector activities in Divisions or Operating Groups. Hold Offices, Managers and Employees accountable for following safety rules and guidelines. Develop safety plans and establish goals for a safe working environment. Set the example for others to follow.
• Oversee the Company commitment to quality control standards. Establish quality objectives and policy. Monitor continuous improvement programs. Hold Managers accountable for quality standards and improving levels of quality on projects.
• Perform other duties as assigned.

Requirements :

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