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Front Desk - Flagship Health

Front Desk - Flagship Health

Alpine Physician PartnersSan Antonio, TX, US
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Front Desk Receptionist

Join Our Team as a Front Desk Receptionist!

Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!

Key Responsibilities :

  • Warm Welcome : Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
  • Efficient Administration : Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
  • Accurate Data Management : Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
  • Professional Communication : Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
  • Supportive Office Role : Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
  • Organized Environment : Maintain office equipment and supplies, keeping the reception area clean and orderly.
  • Versatile Duties : Take on additional tasks and projects as needed, contributing to the overall success of the team.
  • Positive Patient Experience : Create a lasting, positive impression on every patient who walks through our doors.

Qualifications :

  • Education : High school diploma or equivalent.
  • Experience : At least 1 year of receptionist experience, preferably in a healthcare setting.
  • Technical Skills : Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
  • Interpersonal Skills : Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
  • Organizational Skills : Strong ability to prioritize, multi-task, and pay close attention to detail.
  • Team Player : Ability to work well within a team.
  • Independent Worker : Capable of working independently in a high-stress environment with strong organizational skills.

    • Why Join Us?

  • Impactful Role : Be the first point of contact for our patients, making a difference in their healthcare journey.
  • Supportive Team : Work with a dedicated and friendly team that values collaboration and mutual support.
  • Growth Opportunities : Take advantage of opportunities for professional development and career advancement.
  • Positive Work Environment : Enjoy a clean, organized, and welcoming workspace.

    • If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!

    Salary Range :

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    Front Desk • San Antonio, TX, US