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Administrative Assistant - Affordable Housing Collections
Administrative Assistant - Affordable Housing CollectionsEqual Access • New York, NY, United States
Administrative Assistant - Affordable Housing Collections

Administrative Assistant - Affordable Housing Collections

Equal Access • New York, NY, United States
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Administrative Assistant - Affordable Housing Operations

Brooklyn, NY | $21.00-$23.00 / hour | Full-Time (On-Site)

Right Person. Right Seat. Right Results.

About the Company

EqualAccess is partnering with a mission-driven property management organization that oversees affordable housing communities across New York City. The company's focus is on delivering high-quality service, resident support, and operational excellence. As the organization continues to expand, we are seeking an Administrative Assistant to help ensure efficient property operations and an outstanding resident experience.

Position Summary

The Administrative Assistant plays a key role in supporting daily office operations, assisting residents, and maintaining accurate records for property management activities. This position is ideal for a detail-oriented, organized, and professional individual who enjoys working in a community-focused environment and contributing to a positive resident experience.

Key Responsibilities

  • Answer phones, greet visitors, and serve as the first point of contact for residents and vendors
  • Enter and update applications in the Mitchell-Lama automated waitlist system
  • Send out and track waitlist letters to maintain accurate applicant records
  • Process rent payments and prepare receipts as needed
  • Draft household composition and tenant correspondence letters
  • Create, update, and close maintenance work orders in property management software
  • Maintain organized filing systems, office supplies, and resident documentation
  • Scan and upload termination notices, subsidy changes, and related documents into Yardi profiles
  • Schedule special services (e.g., exterminations, search and seal, bedbug treatments)
  • Coordinate move-in interviews and maintain appointment schedules

Qualifications

  • 1+ year of administrative or office assistant experience (property management experience preferred)
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Excellent communication, customer service, and time management skills
  • Highly organized and detail-oriented with strong multitasking abilities
  • Ability to handle confidential information with professionalism and discretion
  • High school diploma required; coursework or certification in business administration or real estate is a plus

    • Location : Brooklyn, NY (Linden Plaza)

    Employment Type : Full-time

    Compensation : $21.00-$23.00 / hour

    Why EqualAccess

    EqualAccess places professionals who want to make an impact-and then stays to help them grow. Every placement includes 6 months of post-hire coaching and professional development, ensuring long-term success and career advancement within the housing industry.

    Benefits (Offered by Employer)

  • Medical Insurance : Full premium paid for employee-only coverage (effective the 1st of the month following hire)
  • Dental & Vision Insurance : Affordable plan options
  • 401(k) Retirement Plan : Traditional and Roth options with employer match (up to 4%)
  • Life Insurance : Company-paid coverage for employees
  • Employee Assistance Program (EAP) : Confidential support services
  • FinFit Financial Wellness : Resources for budgeting and planning
  • Paid Time Off : Starting at 120 hours per year, prorated by hire date
  • Paid Sick Leave : 56 hours annually
  • Paid Holidays : 12 per year
  • Volunteer Day : One paid day annually for community service
  • Tuition Reimbursement : Financial assistance for continued education
  • Annual Performance-Based Bonus
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    Administrative Assistant • New York, NY, United States

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