Cafe Barista Supervisor, Oxmoor Center - Full Time

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

We’re bringing the magic of Macy’s to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you’re sure to find something delicious!

Job Overview

The Restaurant Supervisor supports the Restaurant Manager in running an efficient, professional, safe, and profitable food operation while providing caring hospitality and food and beverage products.

Essential Functions

Follows and ensure team follows Food Division Standards and Best Practices

Responsible for daily operations

Accountable for sales, expenses, and bottom-line profits

Ensure team prepares and presents products following Food Division standards

Monitor food quality by completing A.M. and P.M. Line Checks

Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty

Support a strong working relationship with store management

Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction

Maintain role model standards in grooming, professional appearance and communications

Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy

Complete scheduling and weekly payroll to maximize associate productivity, labor cost control and customer satisfaction

Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit / loss goals are met

Assist in preparation and production of all menu items

Assist in ordering and receiving food, beverage, dry and paper goods based budget and needs of the business

Completes timely payment of invoices according to vendor contracts and Food Division Best Practices

Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained

Perform other duties as needed

Qualifications and Competencies

High School Diploma or equivalent required

1-2 years direct experience

Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays

Essential Physical Requirements You Will Perform

This position requires lifting, constant moving, standing, and reaching with arms and hands.

Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, and stooping

Involves close vision, color vision, depth perception, and focus adjustment.

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.