Director Clinical Operations

We are working with an innovative MedTech company committed to transforming patient care through advanced solutions and operational excellence. The mission is to deliver high‑quality, technology‑enabled clinical services that improve outcomes and enhance the patient experience. As the company continues to grow, we are seeking a Director of Clinical Operations to lead large‑scale clinical support services in a dynamic, collaborative environment. This role is critical in ensuring compliance, efficiency, and superior care delivery.

Location : San Francisco, CA | Salary : $215,000–$230,000.

Key Responsibilities

Leadership & Team Development

Direct and manage a team of 200+ clinical support professionals, ensuring engagement, performance, and adherence to operational standards.

Mentor and develop frontline managers, building leadership capabilities and a strong succession pipeline.

Foster a culture of inclusion, accountability, and continuous improvement.

Operational Excellence

Oversee day‑to‑day clinical operations, including scheduling, staffing, and workflow optimization.

Streamline processes to manage high patient volumes effectively, improving throughput and patient satisfaction.

Implement best practices and standard operating procedures to ensure consistency and quality.

Compliance & Quality

Ensure strict adherence to regulatory requirements and internal compliance standards.

Collaborate with quality teams to monitor, analyze, and report performance metrics, identifying trends and driving corrective actions.

Champion initiatives that enhance patient safety and clinical quality.

Strategic Planning & Collaboration

Partner with cross‑functional teams—including HR, Talent Acquisition, Quality, and Technology—to align operational goals with organizational strategy.

Support technology‑driven initiatives that simplify workflows and improve care delivery.

Participate in resource planning and prioritization for projects and initiatives.

Drive fiscal responsibility through cost‑efficiency measures and operational transformation.

Identify opportunities for workflow improvements that reduce expenses without compromising quality.

Stakeholder Engagement

Communicate effectively with internal and external stakeholders, ensuring transparency and alignment on goals and outcomes.

Represent clinical operations in strategic discussions and organizational planning sessions.

Qualifications

Bachelor's degree required; advanced degree (MBA, MHA) strongly preferred.

Minimum 7 years of leadership experience in healthcare operations, medical device, or related industry.

Background in acute care or monitoring environments (e.g., telemetry, ICU, cardiac care) highly desirable.

Strong understanding of regulatory compliance and quality standards in healthcare.

Proven ability to lead large teams and manage complex operational processes.

Excellent communication, critical thinking, and problem‑solving skills.

Demonstrated success in driving efficiency, compliance, and quality improvement.

Proficiency with Microsoft Office and operational systems; experience with workflow technology solutions preferred.

Ability to thrive in a fast‑paced, growth‑oriented environment.

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