Talent.com
Package Concierge

Package Concierge

SentralSan Francisco, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Package Concierge

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. This role provides five-star guest service by communicating with residents and guests on all of their mail and package needs. This includes, but is not limited to, preparing outgoing mail and packages, receiving, storing and organizing all incoming mail and packages, communicating with residents about their mail and packages, and delivering packages directly to residents and guests.

This is an in-person position located on-site of the property. Please note that the schedule for this role is Sundays - Thursdays so partial weekend availability is required.

What you'll do :

  • Prepare outgoing mail and packages
  • Receive, store and organize all incoming mail and package
  • Communicate with residents about their mail and packages and delivering packages directly to residents and guests
  • Prepare shipping documents
  • Distribute mail and packages
  • Receive, process and verify incoming and outgoing mail / package
  • Maintain records of incoming and outgoing mail / packages
  • Perform other related duties and assignments as needed and assigned

Skills and experience :

  • High School diploma or equivalent preferred
  • Experience in hospitality preferred (hotels and resorts, private luxury clubs, travel management, etc.)
  • Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances
  • Exceptional interpersonal and self-awareness skills, including active listening skills
  • Proficient with communication technology and quick learner of new software
  • Excellent written and verbal communication skills
  • Demonstrated enthusiasm for creating inclusive and respectful workplaces
  • Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment
  • Strong attention to detail and excellent organizational skills
  • Ability to work with a team
  • Ability to lift up to 50 lbs and stand for the duration of a shift
  • Ability to work a flexible schedule, including evenings and weekends

    • Sentral Benefits :

  • Healthcare Coverage : We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
  • Time Off : Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
  • Matching 401K : To help you reach your savings goals, we offer a 401(k) plan with a match.
  • Career Development : We offer extensive learning and development opportunities to support growth.

    • The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role :

  • Stand for the duration of an 8-hour shift
  • Move body in repetitive motions for extended periods of time
  • Work in a space that includes indoor and outdoor spaces, with and without covering
  • Move throughout the property as needed
  • Transport boxes and equipment weighing up to 50 pounds
  • Communicate with other persons in the building
  • Observe details in surrounding areas and on a screen

    • If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

    Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    serp_jobs.job_alerts.create_a_job

    Concierge • San Francisco, CA, US