Talent.com
Customer Onboarding Manager
Customer Onboarding ManagerEve • Denver, CO, US
Customer Onboarding Manager

Customer Onboarding Manager

Eve • Denver, CO, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Onboarding Specialist

Remote, US Based

Company Overview

Eve is on a mission to revolutionize the legal tech industry by providing innovative AI-driven solutions that empower plaintiff attorneys to succeed. Our values of Excellence, Visionary Innovation, and Elevation guide everything we do-from how we work as a team to how we serve our clients and their clients.

Why Join Eve

As an Onboarding Specialist, you'll play a critical role in ensuring customer success and adoption of Eve's solutions. You'll work directly with customers to guide them through implementation, training, and optimization of our platform, ensuring they achieve maximum value from our legal AI technology.

What You Will Accomplish :

  • Implementation Support : Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value
  • Customer Training : Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite
  • Solution Optimization : Work with customers to understand their workflows and configure Eve's solutions to meet their specific needs
  • Success Metrics : Track and report on key implementation metrics and customer success indicators
  • Cross-functional Collaboration : Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated

What We Are Looking For :

  • Customer Success Experience : 3+ years experience in customer onboarding, implementation, or success roles
  • Technical Aptitude : Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users
  • Communication : Exceptional ability to present clearly and concisely to both business and technical stakeholders
  • Problem-Solving : Strong analytical capabilities to design and deliver solutions for customer challenges
  • Cross-Functional Collaboration : Skilled at working across teams to drive customer success and desired outcomes

    • You Will Thrive in This Role If You Have :

  • Experience in legal tech, AI, or data-driven enterprise products
  • Passion for customer success and building long-term partnerships
  • Excellence in project management and organizational skills
  • Ability to work in a dynamic, fast-paced environment
  • Strong dedication to customer satisfaction and success

    • Benefits :

  • 401(k) with Company Match
  • Comprehensive Health, Dental, and Vision Insurance
  • Unlimited PTO for work-life balance
  • Professional Development Opportunities
  • An inclusive, collaborative, and innovation-driven work environment
    • serp_jobs.job_alerts.create_a_job

    Onboarding Manager • Denver, CO, US

    Job_description.internal_linking.related_jobs
    Senior Director of Customer Success

    Senior Director of Customer Success

    Confidential • Denver, CO, US
    serp_jobs.job_card.full_time
    Senior Director of Customer Success.Rapidly advancing B2B SaaS organization based in NY.The Senior Director of Customer Success will be responsible for driving value to customers by defining the cu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service - Bank

    Customer Service - Bank

    Charles Schwab • CASTLE ROCK, CO, United States
    serp_jobs.job_card.full_time
    At Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry togeth...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    Relativity • Denver, CO, United States
    serp_jobs.job_card.full_time
    The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    AssistIQ • Denver, CO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day
    Manager In Training

    Manager In Training

    AutoZone • Northglenn, CO, US
    serp_jobs.job_card.full_time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Castle Rock, Colorado
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Onboarding Success Manager, Ford Pro Solutions

    Onboarding Success Manager, Ford Pro Solutions

    Denver Staffing • Denver, CO, US
    serp_jobs.job_card.full_time
    Onboarding Success Manager, Ford Pro Solutions.We are the movers of the world and the makers of the future.We get up every day, roll up our sleeves and build a better world together.At Ford, we'...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Navigator Manager

    Patient Navigator Manager

    Syneos Health / inVentiv Health Commercial LLC • Denver, CO, United States
    serp_jobs.job_card.full_time
    You provide the vision, set the pace, and inspire success.There's one thing you do that's exceptional : lead.You formulate a plan and focus on your team to solve the unsolvable, beat the unbeatable ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Engagement Manager

    Engagement Manager

    Contentful • Denver, CO, United States
    serp_jobs.job_card.full_time
    As an Engagement Manager on Contentful’s Professional Services team, you will partner with our most strategic enterprise customers to drive successful adoption and measurable business outcomes.Whil...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    Colorado Staffing • Denver, CO, US
    serp_jobs.job_card.full_time
    Customer Success Manager (CSM) at NI.The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's so...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Sedalia, Colorado, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Manager

    Account Manager

    Rustman Agency • Arvada, Colorado, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Account Manager – Remote | 100% Commission.Are you great at building trust and maintaining client relationships? We're looking for an ambitious and relationship-focused. Manage and grow a portfolio ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Castle Rock, Colorado
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Castle Rock, Colorado, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    CSM Manager, Enterprise RCM

    CSM Manager, Enterprise RCM

    athenahealth • Denver, CO, US
    serp_jobs.job_card.full_time
    Customer Success Manager - Enterprise Service Tier.Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.We are looking for a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Success Onboarding Advisor

    Customer Success Onboarding Advisor

    Booksy • Denver, CO, US
    Customer Success Onboarding Advisor.Kariera w Booksy oznacza bycie cz??ci? globalnego zespo?u, ktry koncentruje si? na pomaganiu ludziom na ca?ym ?wiecie czu? si? ?wietnie ka?dego dnia.Od wspierani...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    RingCentral, Inc • Centennial, Colorado, United States
    serp_jobs.job_card.full_time
    Candidate must reside in MST or PST state •.It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role.Firs...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Manager, Customer Excellence

    Senior Manager, Customer Excellence

    Stryker • Greenwood Village, Colorado, USA
    serp_jobs.job_card.full_time
    Work Flexibility : Hybrid or Onsite.The Senior Manager Customer Excellence Sports Medicine will be responsible for evolving and executing the Customer Excellence and Professional Affairs strategy f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted