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IT Systems & Security Administrator - Texas

IT Systems & Security Administrator - Texas

Templar Shield IncHouston, TX, US
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Job Description

Job Description

This is a remote position.

Role Overview

We are looking for a hands-on IT Systems & Security Administrator to own the day-to-day health, security, and scalability of our internal technology stack. You will administer Microsoft 365 and Azure services, manage endpoint and network security tools, coordinate laptop imaging / shipping for new hires, and serve as the primary escalation point for employee IT issues—all while embedding strong cyber-security best practices into everything you touch.

Key Responsibilities

Microsoft 365 & Azure AD

  • Tenant administration, licensing, and compliance settings
  • Exchange Online, SharePoint, Teams, OneDrive configuration and support
  • Conditional Access, MFA, Intune (MDM / MAM) policy management

Endpoint & Network Security

  • Deploy and monitor EDR / XDR, VPN, SASE, and vulnerability-scanning tools
  • Maintain firewall policies and zero-trust network configurations
  • Conduct regular security posture reviews and remediation

    • Employee Lifecycle Support

  • Image / build laptops (Windows & macOS) with required security baselines
  • Ship, track, and recover hardware for new-hire onboarding and off-boarding
  • Create / disable accounts, groups, and SSO assignments
  • Track and manage surplus IT inventory, ensuring proper documentation, secure storage, and timely recycling or disposal in accordance with the organization’s end-of-life cycle policies and procedures.

    • Service Desk & Troubleshooting

  • Own Tier 2 / 3 ticket queues—remote diagnosis, root-cause analysis, resolution
  • Document KB articles and standard operating procedures
  • Provide effective support to multiple locations, across many time zones
  • Provide technical support and administration for both Windows and macOS environments, ensuring seamless operation, updates, and compatibility across platforms for end users and infrastructure systems.

    • Continuous Improvement

  • Automate repetitive tasks with PowerShell, Intune scripting, or equivalent tools
  • Coordinate tool evaluations, license renewals, and vendor relationships
  • Support annual audits (SOC 2, ISO 27001) with evidence collection
  • Contribute to the development and execution of the organization’s overall IT strategy, ensuring alignment with business objectives, scalability, and security best practices across infrastructure, systems, and data management.

    • Requirements

    Required Qualifications

  • 3 – 5 years administering Microsoft 365 / Azure AD in a production environment
  • Proven experience with modern endpoint-management (Intune, Autopilot)
  • Hands-on work with at least two of the following security platforms : EDR / XDR (e.g., Defender, CrowdStrike), SIEM / SOAR, SASE / ZTNA, vulnerability management, firewall appliances
  • Solid networking fundamentals (TCP / IP, DNS, VPN, VLANs)
  • Proficiency in PowerShell or other automation / scripting languages
  • Excellent written and verbal communication skills; able to support non-technical users with patience and clarity
  • Must be eligible to work in the United States and pass a background check
  • Proven ability to manage multiple priorities and deliver under pressure
  • Strong organizational and project management skills; attention to detail is a must
  • Resourcefulness; must know when and how to take appropriate action
  • Ability to work well in a team and independently
  • Enjoy working in an autonomous / independent environment
  • Available during a standard workday 8-5, CT time zone preferred
  • Houston, TX metropolitan area preferred

    • Preferred / Nice-to-Have

  • Industry certifications : CompTIA Security+, MS-102 (Microsoft 365 Admin), AZ-104 (Azure Administrator), CCNA , or similar
  • Experience with ServiceNow ITSM or comparable ticketing systems
  • Familiarity with compliance frameworks (SOC 2, ISO 27001, NIST CSF)
  • Prior work in a consulting, professional-services, or fast-growing start-up environment
  • Experience with Log360 Cloud for security monitoring and auditing.
  • Proficiency in administering IT systems and workflows within the Zoho platform.

    • Benefits

    About Templar Shield

    Templar Shield is a fast-growing, vendor-agnostic consulting and advisory firm specializing in Enterprise Risk Management, Cybersecurity, Identity and Access Management (IAM), Operational Resilience, and AI Governance. As a trusted ServiceNow Partner, we deliver strategic solutions across critical infrastructure, financial services, public sector, and healthcare to help clients manage risk, enable compliance, and drive digital transformation.

    Why Join Templar Shield?

  • Be part of a mission-driven company influencing the future of risk and AI governance.
  • Enjoy a flexible work environment and significant growth potential.
  • Competitive salary + annual performance bonus
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Annual training & certification budget
  • Company-issued, high-spec laptop and required peripherals
  • Paid time off (PTO)
  • Entrepreneurial culture where your voice and ideas directly shape our tech stack and security posture
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    System Administrator • Houston, TX, US