Field Service Technician

HiFyveRaymore, MO, US

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Job Description

HiFyve is hiring a Field Service Technician in the Injection Molding industry!

Pay : $40 / hour + ~10 hours of overtime per week

Schedule : MondayFriday travel with occasional work-from-home

Location : Kansas City, MO

Travel : Frequent travel required (primarily weekdays); per diem provided; quarterly travel bonus for >

30% travel

About the Role :

Were looking for a mechanically and electrically inclined Field Service Technician to join a leading team in the injection molding machinery industry. This is a hands-on role focused on troubleshooting, diagnosing, and repairing injection molding machines at customer sites across the Midwest. Youll also provide remote support when not traveling and collaborate closely with internal teams to ensure best-in-class customer service.

Key Responsibilities :

Travel to customer sites to troubleshoot, diagnose, repair, and maintain injection molding machines (e.g., Toyo, FCS)
Assist customers remotely via phone and email when not traveling
Interpret and communicate engineering plans, schematics, and specifications
Collaborate with sales and parts teams to ensure seamless service delivery
Take initiative in identifying root causes and resolving technical issues

What You Bring :

Bachelor's degree in Engineering or equivalent technical experience preferred

Ability to read electrical, mechanical, and machine prints

Strong communication skills, both verbal and written

Proficiency with hand tools and diagnostic equipment

Mechanical and electrical troubleshooting expertise

Physical Requirements :

Ability to stand, walk, kneel, push, pull, and move in tight spaces

Lift and carry up to 100 lbs

Ability to climb on machinery up to 4 feet

Strong visual acuity and color / depth perception

Frequent travel via air or vehicle; occasional weekend work may be required

Why Join Us?

Competitive hourly pay + generous overtime

Per diem and quarterly travel bonus

Great insurance options with low premiums

Paid vacation and holidays

401(k) with company match

Extensive on-the-job training

If you are interested, please apply!

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Field Service Technician • Raymore, MO, US