Communications and Systems Assistant

Job Description

Job Description

Come join a team where you will be valued while engaging in meaningful work supporting the cities and towns in South Carolina! Flexible / hybrid remote work arrangements available after a training and orientation period.

Who We Are

Welcome to the Municipal Association of South Carolina. The Association is a nonprofit organization representing all of South Carolina’s 271 cities and towns. The Association is dedicated to the principles established by the cities and towns that founded it : to offer the services, programs and products that will give municipal officials the knowledge, experience and tools necessary to operate efficiently and effectively in the complex world of local government.

The Association’s staff works as a team to deliver top-notch customer service to thousands of municipal officials across the state. From the largest cities to small, rural towns, we strive to offer trainings, grants, risk management services, statewide legislative advocacy, resources and other services that help municipal officials govern smarter and better.

South Carolina hometowns, represented by the Municipal Association of South Carolina, bring value to our state as important building blocks in supporting economic growth and prosperity.

Come be a part of the team. To learn more about the Municipal Association and its programs and services, visit www.masc.sc.

What We’re Searching For

The Municipal Association of South Carolina is accepting applications for the position of communications and systems assistant. This full-time position will support the Communications department and Business Systems Analyst.

Duties of the position include, but are not limited to :

• Provides administrative support, compiling data for reports and studies, updating lists and information packets, researching and compiling information, updating website, etc.
• Assists the business systems analyst with user testing and documentation for new system features or updates
• Answers incoming calls to the organization's member website helpline and provides basic support or routes inquiries appropriately
• Performs basic data checks and assists with maintaining accurate records in the Association Management System. Serves as a support contact for internal staff requesting updates to AMS records
• Performs tasks using the Association Management System to include, but not be limited to the setup and creation of events, audience lists and queries
• Manages the annual Municipal Information Directory update by sending reminders, tracking responses, and aiding users as needed
• Answers the telephone; providing accurate information to callers and / or forwards calls to appropriate personnel; taking messages as needed; greeting and assisting office visitors
• Performs other routine clerical work, including but not limited to copying and filing documents, entering and retrieving computer data and maintaining databases, assembling materials, ordering supplies, processing daily mail, scheduling meetings and coordinating meeting logistics, etc.
• Provides support for the Association’s online resources (website, blog, meeting app) by posting designed content and sending blast emails

Composes documents and researches and compiles data for reports and correspondence

Qualifications include but are not limited to :

Pay info : Competitive salary based on qualifications with excellent benefits package, including South Carolina State Retirement and insurance

The Municipal Association of South Carolina is an Equal Opportunity Employer .