Bilingual Call Center Representative

Ivonne Welch Medicare PlansLas Vegas, NV, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.part_time

job_description.job_card.job_description

Job Description

Looking for a part-time opportunity where you can make a significant impact? Our call center is seeking dedicated and empathetic Call Center Representatives to join our team. We collaborate with businesses, particularly within the medical field, across various campaigns.

This position offers the unique advantage of a highly flexible schedule, allowing for adaptable days and hours to suit your lifestyle.

Responsibilities :

Engage with callers via inbound and / or outbound calls, maintaining a professional and empathetic demeanor.

Accurately document all call interactions and information within our designated system.
Provide exemplary customer service, efficiently addressing inquiries and resolving issues.
Adhere to campaign guidelines and scripts while ensuring a natural and engaging conversational flow.
Collaborate effectively with management to achieve campaign objectives.
Strictly maintain the confidentiality of sensitive patient and client information.

Qualifications :

High school diploma or equivalent is required.

Prior experience in a call center or customer service role is preferred but not mandatory.

Excellent verbal communication skills and a clear, articulate phone presence are essential.

Demonstrated ability in active listening and empathetic communication.

Proficiency in basic computer operation and data entry.

A quick aptitude for learning new systems and processes.

Self-motivated, reliable, and possessing a strong work ethic.

Capable of performing effectively in a dynamic and fast-paced environment.

Familiarity with the medical field or medical terminology is a distinct advantage.

Benefits of Employment :

Flexible Scheduling : Autonomy in selecting your working days and hours.

Competitive Compensation : Attractive remuneration for your contributions.

Meaningful Contributions : Participate in significant campaigns, often within the healthcare sector.

Supportive Environment : Become part of a team that fosters collaboration and professional development.

Comprehensive Training : Extensive training will be provided to ensure your success in the role.

If you are a proactive individual who is passionate about assisting others and seeking a flexible employment opportunity, we encourage you to submit your application.

serp_jobs.job_alerts.create_a_job

Bilingual Call Center Representative • Las Vegas, NV, US