Inside Sales Representative

Job Description

Job Description

Description :

Sethmar Transportation, LLC seeking a detail-oriented and highly organized individual as an Inside Sales Representative. You will be responsible for identifying new business opportunities, developing relationships with shippers, and coordinating with carriers and operations teams to deliver superior logistics solutions. You’ll play a key role in generating revenue and supporting the overall growth of the company.

What we are looking for this role to do :

Responsibilities include, but are not limited to :

• Proactively identify and qualify new sales leads through cold calling, email outreach, and networking
• Build and maintain a pipeline of prospective clients in CRM
• Develop and maintain strong, long-term relationships with both new and existing customers
• Understand customer freight requirements and provide tailored logistics solutions
• Negotiate competitive rates with shippers and carriers while maintaining profit margins
• Schedule and coordinate freight shipments from pickup to delivery
• Monitor shipment status and proactively communicate updates or delays to customers
• Collaborate with carrier sales and operations teams to ensure smooth execution of loads
• Resolve any service issues or disruptions quickly and professionally
• Maintain detailed records of customer interactions, sales activity, and progress in CRM and TMS systems
• Follow up on past leads and lapsed clients to re-engage and win back business
• Analyze sales data to identify trends, forecast demand, and target high-potential markets
• Participate in weekly sales meetings and contribute to team strategy
• Continuously improve product knowledge, industry trends, and competitor insights
• Meet or exceed monthly, quarterly, and annual sales targets and KPIs

Requirements :

What you need to bring to the table :

What We Offer :