Solutions Engineer, Wireless

Solutions Engineer

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries. SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

Wireless Solutions Engineers (Wireless SE) also :

• Understand and present T-Mobile wireless network and related key technologies
• Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices
• Maintain expert-level knowledge of wireless-related Value-Added Solutions
• Facilitate wireless network coverage analysis
• Discuss and assist with processing In-Building Coverage requests
• Understand and present product roadmaps as needed
• Understand and present network coverage / network build-out plans as needed
• Assist with post-sale support / escalations as needed
• High-level portfolio awareness of T-Mobile Global Wireline Solutions network, solutions, and technologies

Job Responsibilities :

Education and Work Experience :

Knowledge, Skills and Abilities :

Licenses and Certifications :

Travel : Travel Required (Yes / No) : No

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

Total Target Cash Pay Range : $112,500 - $202,900, inclusive of target incentives

Base Pay Range : $78,750 - $142,030

The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!