Operations Manager, 16th Air Force

Onebrief Job Opportunity

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient.

We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.

Founded in 2019 by a group of experienced planners, today, Onebrief's team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We've raised $123m+ from top-tier investors, including Battery Ventures, General Catalyst, Insight Partners, and Human Capital, and today, Onebrief is valued at $1.1B. With this continued growth, Onebrief is able to make an impact where it matters most.

Required : Top Secret clearance with eligibility for SCI

In person in Joint Base San Antonio

What You Will Achieve

At each major headquarters under your responsibility :

• Own the entire customer relationship, from users up to Generals / Admirals throughout the Joint Force.
• Build strong relationships and trust with customers, positioning yourself as a trusted member of their team.
• Rapidly expand product usage until the most important and impactful workflows are in Onebrief. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible.
• Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year. Deals should expand over time.
• Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement.
• Understand, request, and effectively leverage Company resources to meet the goals of the Company.
• Instill the Onebrief brand image.
• Enable our expansion to Allies and Partners.
• Your responsibilities aren't limited to this list! We're on this great adventure together, and we'll each do what it takes for the team to succeed.

You will also :

To succeed, you'll need a mastery of operational planning at multi-star headquarters. When you speak, do lead planners listen? Do Generals and Admirals?

You'll also need technical skill. You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

About You

Qualifications