Customer Service Representative I
Sunstar Insurance Group LLCMobile, AL, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionInputs client policy transactions in accordance with company guidelines Documents all activity related to a customer / policy in agency management system Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information Provides prompt, accurate, and courteous service to customers, producers, client executives and company personnel Improves insurance skills and knowledge by seeking out educational opportunities Possesses strong computer knowledge and skills including experience with Microsoft Office programs Possesses excellent organizational skills, is detail oriented, problem solver, and self-starter Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity Has the ability to perform multiple tasks in a complex working environment accurately and proficiently
Job Description
Job Description
Primary Responsibilities :
- Reviews Policies for accuracy and completeness
- Follows up with clients and insurance companies regarding insurance policy outstanding items (e.g. outstanding A / R, copies of policies, endorsements, etc.)
- Issues Certificates and Auto ID Cards
- Makes general changes to client information within agency management system
Add / Delete : Vehicles, Drivers, Equipment, Locations, etc.
Desired Skills :
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Mobile, AL, US