Police Behavioral Health Case Manager

POSITION SUMMARY

The Behavioral Health Case Manager plays a vital support role on the Co-Responder team working in partnership with licensed clinicians and law enforcement officers to provide follow-up services and care coordination for individuals who have experienced a behavioral health crisis. This position focuses on outreach engagement and navigation helping individuals connect to services such as mental health treatment substance use programs housing benefits and other community-based resources. The Case Manager is not typically present during law enforcement calls but serves as a bridge between crisis response and long-term stabilization.

REPORTING RELATIONSHIPS

Reports to : Police Behavioral Health Response Manager

Direct Reports : None

DUTIES AND RESPONSIBILITIES

The listed examples of work are not intended to be all-inclusive. They may be modified with additions deletions or changes as necessary.

Essential Duties & Responsibilities

• Receive and triage referrals sent to co-responder team from EPD law enforcement personnel partner agencies etc.
• Provide outreach and follow-up to individuals identified through co-responder interactions and crisis calls. These can be over the phone or in person depending on situation and needs.
• Assist clients in navigating and accessing community resources including mental health and substance use treatment primary care housing assistance transportation and public benefits.
• Build rapport with individuals who may have complex needs histories of trauma or prior system involvement.
• Accompany clients to appointments and offer hands-on support with applications referrals and transitions between service providers.
• Maintain detailed timely and confidential documentation of client contacts and service plans in accordance with HIPAA and program guidelines.
• Participate in case conferencing multidisciplinary team meetings and community outreach events.
• Track client progress identify gaps in services and advocate for additional support when needed.
• Support program evaluation by contributing to data collection and outcome reporting.
• Attend and contribute to interdisciplinary team meetings training and community engagement efforts.

Other Duties & Responsibilities

PREPARATION AND TRAINING

Education

Work Experience

Certifications and / or Licensures

Required Drivers License

An equivalent combination of education training and relevant job experience may be substituted.

KNOWLEDGE SKILLS AND ABILITIES

HOURLY RANGE

$25.21- $37.82 / Hourly Pay Rate

BENEFITS

The City of Englewood offers a comprehensive benefits package including but not limited to :

WORKING CONDITIONS

APPLICATION DEADLINE

Open Until Filled.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 37