Talent.com
Front Desk Membership Specialist
Front Desk Membership SpecialistISSA • Woodbridge, VA, US
Front Desk Membership Specialist

Front Desk Membership Specialist

ISSA • Woodbridge, VA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Front Desk Membership Specialist

The Front Desk Membership Specialist will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. This position is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.

Essential Duties & Responsibilities

Lead Generation & Appointment Booking

  • External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads. (A lead is a non-member's name and contact information.)
  • Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables. These activities must translate into lead gathering.
  • Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
  • Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.

Guest Touring, Membership Presentations, & Personal Production

  • Ensure that 100% of guests are presented the "Fitness Tour" when touring guests around the gym as detailed in the Membership Specialist Playbook.
  • Use the company approved presentation when presenting membership options to non-members.
  • Ensure Personal Sales Room Financial goals are met or exceeded each month
  • Responsible for New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT) and New Electronic Funds Transfer Sets (EFT).
  • Ensure integrity of each sale by attaching supporting documents and signature (corporate approved specials, discounts, etc.) with each agreement.
  • Customer Service

  • Ensures that guests and members are warmly greeted and promptly assisted
  • Ensures incoming calls are answered in a professional and efficient manner
  • Provide the highest level of customer service possible when communicating and interacting with guests.
  • Assist in maintaining a clean and operational facility.
  • Accountable for saving members that are requesting to cancel their membership.
  • Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
  • Immediately reports or escalates to management any unsafe conditions or emergency situation
  • Ensures proper member check-in procedures are followed
  • Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
  • Miscellaneous

  • Keeps front desk and lobby neat and clean at all times
  • Monitors retail goals and ensures club is on track to meet and exceed assigned goals
  • Calls all past due members with Front Desk Representatives regarding late dues and down payments
  • Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club
  • Required Qualifications :

    Knowledge, Skills & Abilities

  • In-depth knowledge of sales practices and techniques.
  • General understanding of Fitness Industry.
  • Ability to work with computers.
  • Must have good interpersonal communication skills.
  • Excellent customer service skills
  • Independent, self-starter with strong organizational skills.
  • Must be a team player
  • Minimum Certifications / Educational Level :

  • High school degree or GED required.
  • Must complete company sales training and orientation program.
  • Minimum Experience :

  • 1-2 years sales experience preferred.
  • Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

    UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

    UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

    If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

    serp_jobs.job_alerts.create_a_job

    Front Desk Specialist • Woodbridge, VA, US

    Job_description.internal_linking.related_jobs
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • Woodbridge, VA, US
    serp_jobs.job_card.full_time
    Processes member sign ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability.Issues replac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Primary Fitness Membership Salesperson

    Primary Fitness Membership Salesperson

    BODY20 • Sterling, VA, US
    serp_jobs.job_card.full_time
    Primary Fitness Membership Salesperson.Have a passion for fitness and technology? Love sharing the next hottest trend with people to transform their lives? A sales role at BODY20 may be the place f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Buffalo Wild Wings Employment in Fredericksburg, VA

    Buffalo Wild Wings Employment in Fredericksburg, VA

    Buffalo Wild Wings • Fredericksburg, VA, USA
    serp_jobs.job_card.full_time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    EVENT : 2026 RN Summer Internship Virtual Information Session

    EVENT : 2026 RN Summer Internship Virtual Information Session

    Sentara • Woodbridge, VA, United States
    serp_jobs.job_card.internship
    Earn premium pay while working and learning.Learn from our Nationally Recognized facilities and shadow experts in their fields. Benefit from placement opportunities with Sentara upon completion of y...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Office Assistant

    Office Assistant

    Select Medical • Gaithersburg, Maryland, USA
    serp_jobs.job_card.full_time
    Monday - Friday (Hours Vary) (2 evenings per week till 7 / 7 : 30pm).We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Front End Entry Level

    Front End Entry Level

    Albertsons Company • Burke, VA, US
    serp_jobs.job_card.full_time
    When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bowling and Games Host

    Bowling and Games Host

    Uptown Alley_Uphoff Ventures • Manassas, Virginia, USA
    serp_jobs.job_card.full_time
    Fun and Exciting Work Environment.Culture & Community - engaging team events monthly team recognition.Financial Security - competitive salary incentive bonus structure.Generous Paid Time Off Po...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Rumble Boxing Front Desk Associate (Falls Church)

    Rumble Boxing Front Desk Associate (Falls Church)

    Rumble Boxing NOVA • Falls Church, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Excellent sales, communication, and customer service skills required Must have genuine hospitality and passion for people Goal-oriented with an ability to achieve sales in memberships and retail Ab...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Stafford, Virginia, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Stock Associate

    Stock Associate

    Family Dollar • Fredericksburg, VA, USA
    serp_jobs.job_card.full_time
    Join the Family Dollar team as a Stock Associate and help us keep our store shelves stocked and organized.As a Stock Associate, you will receive and process shipments, restock merchandise, and assi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    Tractor Supply Company • King George, VA, US
    serp_jobs.job_card.full_time +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Therapy - PT

    Therapy - PT

    Human Touch Home Health - Fredericksburg • Fredericksburg, VA, United States
    serp_jobs.job_card.full_time
    Human Touch Home Health - Fredericksburg.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Employee Experience & Engagement Coordinator

    Employee Experience & Engagement Coordinator

    QinetiQ US • Lorton, Virginia, USA
    serp_jobs.job_card.full_time
    We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms ground soldier and maritime systems in 50 locations world-wide.Muc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Job Coach

    Job Coach

    Goodwill • King George, VA, USA
    serp_jobs.job_card.full_time
    Join the Goodwill team and make a difference in your community by helping others find employment and career success.As a Job Coach, you will work with individuals with disabilities, veterans, and o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Desk Agent

    Front Desk Agent

    Marriott Hotels Resorts • Chantilly, Virginia, USA
    serp_jobs.job_card.full_time
    Our jobs arent just about giving guests a smooth check-in and check-out.Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Cashier / Curbside Assistant

    Cashier / Curbside Assistant

    Golden Corral • Fredericksburg, VA, US
    serp_jobs.job_card.full_time +1
    Our franchise organization, BOTH Inc Golden Corral, is currently seeking energetic, friendly CASHIERS to join our team!.Part-time and full-time positions. FREE all you can eat buffet meal every shif...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Fredericksburg, VA, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Jr. Analyst / Community Team Member / Customer Support

    Jr. Analyst / Community Team Member / Customer Support

    BruckEdwards • Manassas, VA, United States
    serp_jobs.job_card.full_time
    Analyst / Community Team Member / Customer Support.Security Clearance : Top Secret.IT services to the federal government. We foster a culture of innovation, collaboration, and continuous improvement, emp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted