Contact Center Member Specialist

Position :

Contact Center Member Specialist

Location : St. Joseph, MI

Job Id : 2947

# of Openings :

Contact Center Member Specialist - St. Joseph (Full-Time)

ABOUT HONOR :

At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise : Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.

OUR TEAM :

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

COMMITMENTS TO LIVING "I AM HONOR" :

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

WHAT WE ARE LOOKING FOR :

WHAT WE EXPECT FROM YOU :

EDUCATION / CERTIFICATION :

EXPERIENCE REQUIRED :

KNOWLEDGE / SKILLS / ABILITIES :

Strong listening, verbal, and written communication skills.

At all times follow the core values of the credit union.

Must be highly detailed.

WHAT'S IN IT FOR YOU :

Honor has excellent benefits for all full and part time team members. We offer :

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