Universal Membership Specialist

Nassau Financial Federal Credit Union

Universal Membership Specialist - Banking.

Salary : $20.00 - $23.00.

Shift : 40-hour work week; Monday through Friday and Saturdays on rotation.

Work Location : Oyster Bay, NY - In-person.

Benefits : Medical, Dental, 401K, Vision, Short Term Disability, Long Term Disability and Paid Time Off, Tuition Reimbursement.

Working at Nassau Financial Federal Credit Union means being part of something larger than yourself. At Nassau Financial, it is more than a job; we offer a career experience where you can grow personally and professionally while being an integral part of advancing our service mission of “Improving the financial well-being of each member and the communities we serve.”

At Nassau Financial, our team of professionals are the backbone of achieving our mission each day. One of the primary means to achieve this end is to develop a highly effective team of employees and advance each employee to their highest potential through coaching and leadership. Our employees are responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.

Our corporate tenets are an integral part of our culture and how we do business :

• Commitment to Service : Providing extraordinary service with every interaction both internally and externally to exceed the expectations of our members.
• Teamwork : Together we succeed through a spirit of mutual respect and collaboration. Feedback is welcomed and contributes to building a positive team spirit to achieve organizational goals.
• Professionalism : Team members are approachable and treat others with respect and consideration; accept responsibility for their own actions; follow through on commitments.
• Fun : We work hard, that’s why it’s called a job! However, working efficiently and effectively with others to achieve our goals can be fun too.
• Community Engagement : Our industry was founded on the principles of people helping people. Being involved in the community through volunteerism is a great way to help others.
• Continuous Improvement : An ongoing effort to make sure that our processes, methods, and practices are as efficient, accurate, and as effective as possible. We do this by examining and improving our processes to eliminate bottlenecks, use the best software, and take advantage of the most efficient methods.

Overview of the Role :

This role will be responsible for effectively developing and maintaining a financial relationship with our members. This includes identifying member inquiries and providing account resolution and solutions matched to member needs by building relationships to determine their needs. To provide a product and / or service solution to help meet the member’s need in a professional, prompt, and efficient manner. Overall, responsible for exceeding credit union goals. This position will be a hybrid of remote and in-branch work environment.

Accountabilities and Responsibilities :

General :

In-Branch :

Other Duties :

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, specific job duties, certifications, etc.

Nassau Financial FCU is an Equal Opportunity Employer. m / f / h / v.