Information Systems Supervisor

REQUIREMENTS AND PREFERENCES

This position is in person (no remote / hybrid) and is expected to work extended hours including weekday evenings and weekends during peak times of the project and operational needs.

Benefits of Broward County Employment

High-Deductible Health Plan bi-weekly premiums :

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2400 Annually

Consumer Driven Health Plan bi-weekly premiums :

Single $82.58 / Family $286.79

Florida Retirement System (FRS) Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

The Broward County Board of County Commissioners is seeking qualified candidates for Information Systems Supervisor.

General Description

This position requires a comprehensive technical understanding of networking principles strong security acumen and proactive operational management to ensure the countys network infrastructure is reliable secure and accessible to authorized users wherever they are located. This role is pivotal for supporting government functions public services and secure communication across departments.

This position will manage the Information System Section of the Risk Management Division (RMD) through the following methods :

• Implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
• Operate as a liaison between County ETS and RMD to support and manage County networks hardware and software.
• Responsible for installing updates implementations configurations and maintenance in accordance with County policies in support of RMD operations.
• Coordinating with internal managers to assist with continued review automation and process improvement.
• Supervising technical staff and support business end-users by implementing solutions that simplify business processes and improve efficiency for billing systems and other applications.
• Managing and overseeing related projects from inception to completion as assigned.

Minimum Education and Experience Requirements

Requires a Bachelors degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years experience in systems analysis systems design and / or programming experience relevant to Risk Management database management including six (6) months lead work / supervisory experience.

Special Certifications and Licenses

None.

Preferences

SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Troubleshoots updates and grants or denies network access to resources passing through county Firewall Intrusion Prevention Systems Network Access Controller and Virtual Private Network; configures installs troubleshoots and maintains physical network equipment such as networking switches content switches routers firewalls and wireless access points.

Monitors network activity and network access trends unauthorized access attempts and anomalies; creates and updates network access policies and rules; programs software and script used to automate and streamline policy changes.

Acts as a liaison with assigned agencys technical staff including testing and troubleshooting system problems; assists staff with creating / running reports; represents agency on projects related to the financial system.

Reviews IT (information technology) paperwork approves leave end user requests and other IT related work; manages projects and assists in IT related work including fiber replacement eFax implementation Office Suite upgrades PC (personal computer) rollouts W7 (Windows 7) upgrades UPS (uninterruptible power supply) replacements Wi-Fi (wireless fidelity) projects laptop and tablet upgrades as well as other IT related projects.

Performs administrative office duties including procurement of IT hardware and software enters purchase orders maintains files maintains software licenses works on disaster recovery and maintains yearly capital and operating budget.

Performs Server Administration tasks working with user accounts quarterly account audits provides access to groups shares server resources and monthly after hours on-call rotation every three months.

Manages projects and advises senior management supervisor and staff providing project management documentation timelines advising on project direction and solutions responding to senior management report requests.

Supervises assigns work and is responsible for the performance of software support staff including preparing annual performance reviews approving leave requests meeting and following up on a regular basis to ensure success with projects.

Administers all database objects including tables indexes views sequences triggers stored procedures packages and functions; enforces and maintains database constraints to ensure data integrity; monitors and tunes databases for optimal performance and efficiency; develops automates monitors and tests database backup and restores processes.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

Competencies

Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies technical skills and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.

Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

Creates new and better ways for the organization to be successful. Constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions.

Provides direction delegating and removing obstacles to get work done. Confirms mutual agreement on accountabilities fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.

Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.

Knows the most effective and efficient processes to get things done with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Holds self and others accountable to meet commitments. Measures and tracks teams and own performance and helps the team learn from success failure and feedback. Adheres to and enforces goals policies and procedures.

Steps up to address difficult issues saying what needs to be said. Is known for expressing views directly and respectfully; communicates what needs to be said. Assumes personal ownership and responsibility when confronted or challenged; shows readiness to learn and to resolve issues.

County Core Values

All Broward County employees strive to demonstrate the Countys four core behavioral competencies.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore if you require assistance due to a disability please contact the Professional Standards Section in advance at or email to make an accommodation request.

Emergency Management Responsibilities

Note : During emergency conditions all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster such as a hurricane or other emergency situation and are expected to perform emergency service duties as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward Countys Employee Code of Ethics gift and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public co-workers elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race color religion sex national origin age disability marital status political affiliation familial status sexual orientation pregnancy or gender identity and expression.

Required Experience :

Manager

Key Skills

Fund Management,Information Technology,Conveyancing Paralegal,Corporate Sales,Asic

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 87341 - 139397