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Information Technology - Fiber Test Engineer 2 Fiber Test Engineer 2

Information Technology - Fiber Test Engineer 2 Fiber Test Engineer 2

eTeamLisle, IL
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Job Description : Datacenter Fiber Specialist

Position Title : Datacenter Fiber Specialist

Location : AMER Regional Metros

Job Type : Months (Possible Extension)

Reports To : Senior Program Manager (AMER Region)

  • Washington DC metro
  • Blue Ridge / Manassas, VA
  • Boydton, VA
  • Des Moines, IA
  • Chicago, IL
  • San Antonio, TX
  • Phoenix, AZ
  • San Jose / Bay Area, CA
  • Quincy, WA

Overview :

  • The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft’s fiber optic network within datacenter operations.
  • This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion.
  • The specialist will provide up to hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations.

    • Key Responsibilities :

  • Fiber Management & Maintenance
  • Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure.
  • Perform regular fiber inspections, cleaning, and testing to ensure operational integrity.
  • Educate and coach Microsoft full-time employees on fiber maintenance and best practices.
  • Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management.
  • Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity.
  • Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions.
  • Manage vendor / partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations.
  • Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations.
  • Fiber Deployment & Testing :
  • Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure.
  • Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations.
  • Ensure all fiber test equipment is calibrated and certified within the past months.
  • Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams.
  • Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded).
  • Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers.
  • Data Center Hygiene & Compliance :
  • Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization.
  • Perform remediation tasks such as cable management, labeling updates, and quality assurance measures.
  • Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage.
  • Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations.
  • Change Management & Troubleshooting
  • Support fiber-related change management activities, including testing and validation of network modifications.
  • Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities.
  • Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams.
  • Implement disaster recovery procedures for fiber-related incidents in enterprise environments.

    • Required Qualifications :

  • High School Diploma or equivalent with + years of experience supporting fiber optic networks or large-scale deployments.
  • Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter.
  • Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance.
  • Experience in fiber optic splicing, testing, and documentation in field service environments.
  • Understanding of data center infrastructure, including servers, networking, and rack enclosures.
  • Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers.
  • Ability to read and interpret fiber optic maps, schematics, and test results.
  • Willingness to travel and respond to fiber-related issues as needed.

    • Preferred Qualifications :

  • Bachelor’s degree in Engineering, Telecommunications, Business Management, or related field.
  • years of experience in mission-critical fiber operations within large-scale environments.
  • years of experience working with dark and lit fiber providers.
  • years of experience in aerial and underground fiber delivery.
  • years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance.
  • Expertise in fiber splicing, troubleshooting, and documentation.
  • Background in fiber network design, construction, and best practices.
  • Knowledge of fiber supply chain, asset management, and logistics.
  • IT service operations experience with ITIL, MOF, SLA / OLA frameworks.
  • Familiarity with Microsoft Cloud Services and Platforms (Azure, Office , etc.).

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    Fiber Engineer • Lisle, IL