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Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative

Global Technical TalentKansas City, MO
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Job Summary :

The Phlebotomist Patient Services Representative (PSR II) serves as the face of our client’s diagnostic services, delivering exceptional patient care and phlebotomy services. This role involves direct interaction with patients, accurate blood collection, specimen preparation, and maintaining a professional and safe environment. Candidates must demonstrate strong phlebotomy skills across diverse patient populations and be able to work independently in a high-volume setting. Key Responsibilities :

  • Draw high-quality blood specimens from patients and prepare for lab testing.
  • Create a professional, compassionate, and trusting environment for patients.
  • Perform both forensic and clinical specimen collection procedures accurately.
  • Verify and label patient samples with proper documentation and signatures.
  • Maintain records and ensure compliance with confidentiality standards.
  • Provide customer-focused service and represent the organization positively.
  • Adhere to all safety protocols and operational policies.
  • Respond to staffing needs at multiple locations, including on-call coverage.
  • Maintain cleanliness, safety, and professionalism in patient service environments.

Required Experience :

  • Minimum years of phlebotomy experience, including pediatric, geriatric, and capillary draws.
  • Keyboard and data entry experience.
  • Nice-to-Have Experience :

  • Experience in a Patient Service Center environment (+ years preferred).
  • Customer service experience in retail or service settings.
  • Familiarity with clinical data systems and phlebotomy tracking tools.
  • Required Skills :

  • Superior phlebotomy technique (all ages)
  • Data accuracy and documentation
  • Customer service and patient interaction
  • Preferred Skills :

  • Flexibility to travel between sites
  • Strong decision-making in clinical settings
  • Organizational commitment and attention to detail
  • Ability to follow established SOPs and quality standards
  • Additional Skills :

  • Comfort with minimal supervision
  • Understanding of confidentiality and compliance
  • Comfort in a fast-paced, multi-site work environment
  • Use of medical software and digital record systems
  • Education :

  • High school diploma or equivalent (required)
  • Preferred : Medical assistant or paramedic training
  • Phlebotomy certification (preferred; required in CA, NV, and WA)
  • Benefits :

  • Medical, Vision, and Dental Insurance Plans
  • k Retirement Fund
  • About the Client :

    Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world’s largest clinical lab database, they deliver insights to identify and treat disease, promote wellness, and improve healthcare outcomes. Committed to inclusive care, patient safety, and medical innovation. About GTT :

    GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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    Patient Service Representative • Kansas City, MO