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Patient Services Representative
Patient Services RepresentativeCardiovascular Institute of the South • Lafayette, LA, US
Patient Services Representative

Patient Services Representative

Cardiovascular Institute of the South • Lafayette, LA, US
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Patient Services Representative

Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

What We Offer :

  • Choice of three health insurance plans
  • Dental insurance coverage
  • Vision insurance coverage
  • 401(k) with company match and profit-sharing plan
  • Company-paid short-term and long-term disability coverage
  • Company-paid life insurance for you and your family
  • Access to company-provided training and educational resources
  • Eligibility for annual merit-based performance increases
  • Accrued General Purpose Time (GPT)
  • Eight company-paid holidays
  • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
  • Complimentary Employee Assistance Program (EAP) for all employees and their dependents

About the Role :

  • Perform front-desk duties such as patient check-in / out, appointment scheduling, and handling payments and medical records.
  • Serve as the first point of contact for patients, ensuring a professional and welcoming environment.
  • Support clinical and billing teams with accurate administrative and clerical documentation.

    • How You'll Drive Our Mission Forward :

  • Ensure smooth patient flow by efficiently managing appointments, follow-ups, and no-shows.
  • Accurately collect and update patient information, including insurance and billing details.
  • Maintain compliance with HIPAA privacy and security standards while handling sensitive patient data.
  • Facilitate effective communication between departments through electronic message documentation and schedule coordination.

    • What Makes You a Great Match :

  • High school diploma with strong communication and customer service skills.
  • Knowledge of patient scheduling, billing, and insurance processes preferred.
  • Ability to quickly learn and use computerized medical office systems.
  • Friendly, organized, and dependable with a focus on patient-centered service.
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