Receptionist II

Pay Range : $20-$21.50 per hour

Receptionist II

The Receptionist is responsible for answering all incoming phone calls to the branch and routes to the appropriate person or department via PBX board. In addition, this position is responsible for the professional and efficient managing of visitors, vendors, and a variety of clerical duties that support the branch, including distribution of incoming mail, and preparing outgoing mail and pouches as needed. Reports to the Warehouse Manager.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below, but not limited to, are representative of the knowledge, skill and / or ability required.

Customer Relations :

• Answers, screens, and directs phone calls to staff.
• Greets clients, visitors and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Ability to work effectively in a team environment as a positive team player.
• Requires flexibility to adapt to changing customer and staffing needs, with a cooperative attitude.
• Maintain excellent customer service with the customers, sales, transportation, and operation teams to establish solid relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Must be punctual at all times. If an emergency arises, inform the Manager immediately, so that appropriate coverage can be arranged.
• Must be courteous, helpful, and professional to all existing and potential internal and external customers.

Administrative :

Training :

Other duties :

Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Interpersonal skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Education and / or Experience

Required

Preferred :

Primary Location

Orange Country

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals are required to be able to sit or stand for long periods as needed throughout the day.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not all inclusive.

Position Type

Additional Information

Upon offer, the Company conducts a comprehensive pre-employment background check and drug test.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Corovan :

Since 1948, Corovan has set the pace in corporate relocation, facilities support, and storage services. Corovan offers the industry’s most comprehensive suite of commercial moving, storage, furniture, logistics, and tech relocation services for businesses of all sizes and industries. We are proud to have the most experienced and dedicated team to engineer the workplace change while ensuring professional, timely and cost-efficient services. With locations in San Leandro, San Jose, Fullerton and San Diego, we offer local businesses the most comprehensive suite of commercial moving, modular furniture moving and installation, warehousing, distribution, logistics, and technology services. We work with varied and interesting work environments with some of the most dynamic companies in the world.

Our values include growth, continual improvement, and offer our employees training in a variety of fields. We have a culture of rewarding employees who do a great job and are good for Corovan. We look at our core staff for career advancement opportunities, with opportunities for advancement to installer, technician, driver, foreman, supervisor, project management, customer service and other support roles. Corovan offers competitive wages and benefits.

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Corovan is proud to be an Equal Opportunity Employer - veterans / individuals with disabilities, committed to workplace diversity.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)