π» IT Support Specialist β Banking Firm
π South Jordan, UT
π² $21 / hr (W2)
β¨ About the Opportunity
A major banking firm is growing its tech support team and is looking for a people-focused, tech-savvy IT Support Specialist to join their South Jordan location. If you love solving problems, helping others, and keeping technology running smoothly, this role is for you! π
π§ What Youβll Be Doing
- π Provide friendly and efficient support via phone, chat, and in person
- π§° Troubleshoot issues with hardware, software, applications, and system access
- π Log tickets accurately and keep users updated throughout the process
- π₯οΈ Install, configure, and repair computers, peripherals, and software
- π§© Diagnose technical issues and offer clear, step-by-step solutions
- π€ Work closely with teammates and escalate issues when needed
- π Support a 24 / 7 environment (may include evenings / weekends / holidays)
- π Maintain a positive, patient, and professional attitude at all times
π What You Bring
β Strong customer service and communication skillsποΈ 2β5 years of IT support experience (enterprise / high-tech environment is a plus!)π§ Solid troubleshooting and problem-solving abilitiesπΌ Ability to stay calm, organized, and independent under pressureπ High school diploma or GEDπ Willingness to work varied shifts as neededπ Why Youβll Love This Role
π© π» Work with modern technology in a professional banking environmentπ€ Supportive, team-oriented atmosphereπ Opportunities for long-term growth and possible full-time hireπ Hands-on work that keeps every day interesting