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Law Firm Office Manager
Law Firm Office ManagerBeacon Hill • New Haven, Connecticut
Law Firm Office Manager

Law Firm Office Manager

Beacon Hill • New Haven, Connecticut
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Job Summary

Travel 2-3 days a month is a must (paid for by law firm)! 5+ years' Legal Office Manager experience required.

ESSENTIAL DUTIES & RESPONSIBILITIES

General Management / Leadership

  • Provide oversight and direction to legal assistants, administrative process specialists, office services coordinators, and mailroom / copy center personnel to ensure a high level of administrative support to attorneys.
  • Work with firm leadership to develop and execute initiatives that enhance operational efficiency, promote lawyer technological proficiency, and improve staff productivity.
  • Monitor the firm's task delegation, work allocation, reporting and workflow management system to improve turnaround times, measure productivity, understand resource capacity and make data driven decisions.
  • Ensure compliance with firm processes, policies and procedures.
  • Work closely with the office Managing Director in the overall administration of the office.
  • Provide coaching and mentoring to support staff.
  • Assist in integration of lateral groups to the firm, as needed.

Human Resource Administration

  • Manage a range of activities related to day-to-day employee relations including coaching, acting as liaison between lawyers and staff, counseling, and conflict resolution.
  • Handle office level employment administrative tasks such as staff time off requests, payroll time adjustments, overtime requests, and weekly payroll processing.
  • Ensure firm policies are consistently applied.
  • Assist with legal assistant, administrative process specialist and office services coordinator interviewing, employee relations, on-boarding of new attorneys and staff, and management of employee departures.
  • Perform and oversee staff performance evaluation process and provide input into salary and bonus proposals for Management Committee approval; communicate salary increases and bonus awards.
  • Office Management

  • Coordinate select internal and external office-related events.
  • Manage budget for all office-morale related activities ensuring budgetary compliance.
  • Ensure facility is well maintained and assist, on an as needed basis, with office relocation, renovation, and expansion projects.
  • Review specific office location emergency procedures, to include injury reporting, evacuation, and fire safety with all new personnel.
  • Ensure the ongoing general safety of staff and clients. Reports any safety issues to appropriate individual(s), i.e., building management company, leasing agent or HR for follow up and resolution.
  • Knowledge, skills & abilities

  • Bachelor's degree preferred
  • 5+ years of experience in demonstrating progressive responsibility in a supervisory role managing a group providing administrative support to internal / external clients in a law firm.
  • Demonstrated leadership and management ability, with focus on providing a high level of support to internal clients.
  • Experience implementing and ensuring compliance with policies and procedures.
  • Strong analytical, organizational and problem-solving skills.
  • Sound business judgment and decision making skills.
  • Ability to shift priorities, adapt to new situations and be a "hands-on" manager.
  • Proficient in using and leveraging office technology.
  • Ability to establish and maintain positive working relationships with attorneys and staff.
  • LBOS-DAS_

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    Office Manager Law Firm • New Haven, Connecticut

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