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Field IT Systems Administrator

Field IT Systems Administrator

Binyod LLCHouston, TX, US
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Job Description

Job Description

Location : Richmond, with frequent travel across Texas

Work schedule : M-F, 8am 5pm (40h per week)

Were looking for a proactive and dependable Field Systems Administrator to join our growing MSP team. This is a hands-on role focused on supporting client infrastructure (mostly small and mid-sized businesses), managing tickets, and delivering reliable technical solutions both remotely and on-site.

The ideal candidate is someone who takes ownership, knows how to prioritize tasks, works well independently, and can think critically to solve issues not just execute instructions.

Key Responsibilities :

  • Develop and maintain MSP services and operations.
  • Manage and resolve tickets related to IT infrastructure, including Windows servers and network issues.
  • Implement and maintain backup solutions (Acronis, Veeam) and manage RMM / PSA tools (e.g., ConnectWise).
  • Ensure security compliance and manage antivirus solutions.
  • Conduct site visits across Texas for project implementation and troubleshooting. (Dallas, Beaumont, San-Antonio)
  • Provide technical support to end-users, both remotely and on-site at L2 and above.
  • Collaborate with L3 engineers and the physical team for project implementation.
  • Maintain and configure internal IT systems and provide end-user training.
  • Perform other duties as assigned

Requirements :

  • A valid driver's license and a reliable car for travel (mileage reimbursement provided).
  • Proficiency in Active Directory (AD), DHCP, DNS, and MS Exchange.
  • Strong troubleshooting skills and experience with backup systems (Acronis, Veeam).
  • Understanding of the OSI model and ability to explain technical procedures to non-technical users.
  • Excellent communication skills and the ability to interact with various stakeholders.
  • Strong organizational skills, with the ability to multitask and work in a flexible environment.
  • Ability to work independently and as part of a team.
  • Strong IT background.
  • Knowledge of technology processes, infrastructure, information security, servers, and
  • network technologies (layer 2 and up).
  • 2+ years of experience supporting core Microsoft end user technologies (Windows 10, Windows 11, Microsoft Office, Microsoft365) in a help desk role.
  • 2+ years of experience supporting Microsoft infrastructure technologies (Windows Server and related).
  • 2+ years Cisco and Fortinet Network Security Expert certifications or equivalent experience with Fortinet security products.
  • Fluent in English (professional level)

    • Preferred Qualifications :

  • Experience with Cloud Backup systems
  • Experience with cloud backup systems and cloud platforms.
  • Familiarity with Cisco (CCNA), Fortinet, Ubiquity, and other network vendors.
  • Experience with ConnectWise RMM / PSA, Acronis Cloud, Windows Server (2016-2022),
  • Cisco Meraki, Google Admin, VoIP, UniFi systems, CCTV systems, and Active Directory.
  • Ability to handle several tasks simultaneously and work effectively under pressure.
  • Prior experience in the MSP field is a big plus.
  • Experience with cybersecurity protocols or compliance frameworks (HIPAA, PCI DSS)

    • Benefits :

  • Opportunities for professional development and career growth.
  • Supportive and friendly team environment.
  • Gas and per diem reimbursement for travel across Texas.
  • Support with certification for needed skills
  • Personal medical insurance support - $100 a month
  • Paid State holidays
  • Paid Sick leave days
  • Friendly, flexible work environment with direct communication and no micromanagement

    • This role is best suited for someone who takes initiative and doesnt require constant supervision. Were looking for a self-starter someone who can assess the situation on-site, ask the right questions, and follow through until the job is done. If you enjoy solving real-world problems, learning on the go, and being trusted with responsibility, wed love to hear from you.

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