Shift Leader
An ideal candidate is a driven, service-minded individual who will play a critical part in shaping our culture, running daily operations, and developing our amazing team members. If you love people, lead by example, and have a heart for service this could be the perfect fit for you.
Key Responsibilities :
- Learn and lead daily in the restaurant operations
- Help cast vision and establish a positive, values-driven culture
- Develop and mentor leaders and team members within the department
- Assist in managing labor and achieving department labor goals
- Support the creation and implementation of operational systems
- Ensure operational excellence and uphold top-tier service scores
- Serve guests with genuine hospitality through eye contact, sharing a smile, speaking in a friendly tone, and emotional connection
Qualifications :
Bachelors degree preferred (not required)12 years of leadership experience (restaurant or retail preferred)Customer service experience requiredStrong organizational and interpersonal skillsSelf-starter with a high drive for resultsAttention to detail and a passion for excellenceAbility to manage team member behavior and performanceStrong commitment to customer service and team developmentAbility to thrive in a fast-paced, high-energy environmentReliable transportation requiredPrior experience as a Shift Lead, Crew Lead, Supervisor, Team Lead, Restaurant Manager, or Assistant Manager is a plusPerks & Benefits :
A fun, supportive work environment where you can positively influence othersHands-on training from experienced restaurant leadersClear path for growth and professional developmentScholarship opportunities for eligible team membersCompetitive pay : $17$19 / hour (based on experience)Free meals during shiftsFlexible schedulingSundays offA workplace that values faith, family, and communityAt Chick-fil-A, we dont just create jobswe build careers and nurture leaders. If youre ready to take the next step and lead with heart, apply today!