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Shift Leader

Shift Leader

Chick-fil-APooler, GA, US
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Shift Leader

An ideal candidate is a driven, service-minded individual who will play a critical part in shaping our culture, running daily operations, and developing our amazing team members. If you love people, lead by example, and have a heart for service this could be the perfect fit for you.

Key Responsibilities :

  • Learn and lead daily in the restaurant operations
  • Help cast vision and establish a positive, values-driven culture
  • Develop and mentor leaders and team members within the department
  • Assist in managing labor and achieving department labor goals
  • Support the creation and implementation of operational systems
  • Ensure operational excellence and uphold top-tier service scores
  • Serve guests with genuine hospitality through eye contact, sharing a smile, speaking in a friendly tone, and emotional connection

Qualifications :

  • Bachelors degree preferred (not required)
  • 12 years of leadership experience (restaurant or retail preferred)
  • Customer service experience required
  • Strong organizational and interpersonal skills
  • Self-starter with a high drive for results
  • Attention to detail and a passion for excellence
  • Ability to manage team member behavior and performance
  • Strong commitment to customer service and team development
  • Ability to thrive in a fast-paced, high-energy environment
  • Reliable transportation required
  • Prior experience as a Shift Lead, Crew Lead, Supervisor, Team Lead, Restaurant Manager, or Assistant Manager is a plus
  • Perks & Benefits :

  • A fun, supportive work environment where you can positively influence others
  • Hands-on training from experienced restaurant leaders
  • Clear path for growth and professional development
  • Scholarship opportunities for eligible team members
  • Competitive pay : $17$19 / hour (based on experience)
  • Free meals during shifts
  • Flexible scheduling
  • Sundays off
  • A workplace that values faith, family, and community
  • At Chick-fil-A, we dont just create jobswe build careers and nurture leaders. If youre ready to take the next step and lead with heart, apply today!

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    Shift Leader • Pooler, GA, US