Underwriting Technical Assistant

Who We Are

Chesapeake Employers' Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best.

Position Summary

This position provides direct assistance and support to the underwriting department, our agents, policyholders, and Chesapeake Employers' personnel while striving to accomplish business unit goals and strategic initiatives. Produces, analyzes, and disseminates data in accordance with company guidelines and standards.

Duties and Responsibilities

• Gathers and enters applicant information for acceptability into various underwriting programs or prepares account information for referral
• Responds to customer requests for Certificates of Insurance, cancellations, endorsements, loss runs, and copies of policies
• Processes and delivers Other States transactions
• Identifies and meets the needs of customers by providing superior customer service while serving as a resource for the Underwriting Department
• Processes filings to the Department of Labor
• Provides general clerical and administrative support to the department as required
• Accountable for premium and service objectives as established in company / department business plans
• Processes simple policy transactions in accordance with authority
• Enters data quality corrections
• Responds to customer billing inquiries

Skills, Education and Experience

Positional Competencies

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision, and the ability to adjust focus.

Work Environment

Office environment. The noise level is usually moderate.

Salary

$20.42 / hr - $30.63 / hr (commensurate with experience)

What We Offer

We offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life. You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.