SolarWinds Engineer

SolarWinds Engineer 6 Month Contract to Hire On-Site, Alexandria, VA Federal End Client Top Secret Clearance required. An active Secret clearance may be upgraded to TS. W2 Hourly Rate : $65 / hr. Benefits available Conversion Salary Range : $125,000 to $140,000 annually, plus benefits. ALTA IT Services is seeking a highly skilled SolarWinds Engineer to support the installation, configuration, and operational monitoring of SolarWinds across a large-scale federal enterprise environment. The ideal candidate will work closely with system administrators and network teams to ensure optimal performance, security, and reliability of network and server infrastructure. This is an on-site position at a federal end-customer location in Alexandria, VA. An active Top Secret clearance is required per federal requirements. An active Secret clearance may be upgraded to Top Secret. RESPONSIBILITIES : Installation / Upgrade / Testing Support SolarWinds installations, upgrades, and testing of multiple-tier, multiple-server SolarWinds platform, including : At least twice-yearly platform upgrades Apply critical security vulnerability patches as needed Provide SolarWinds expertise at all levels of installations, upgrades, and testing Support Installation and testing at all remote sites to include : Troubleshoot any installation or upgrade problems Configuration as needed Document and provide Lessons Learned if applicable Application Growth and Development Create custom dashboards for remote and domestic users and groups, including : Groupings based on custom properties Dynamic custom property-based dashboards that can display based on AD group membership Adding components as needed, including the following : Additional web front-end servers Additional polling engines Operations Support : Address and resolve submitted support tickets for SolarWinds Provide the help desk with initial troubleshooting steps to determine the type of ticket needed Handle day-to-day checks and monitoring Support Ticket Management Address and resolve submitted support tickets for SolarWinds. Provide the help desk with initial troubleshooting steps to determine the appropriate ticket type. Daily System Checks and Monitoring Perform routine checks and monitoring of systems and infrastructure. Network Performance Monitoring Detect, report, diagnose, and resolve network performance issues. Virtual Infrastructure Monitoring Support monitoring of virtual devices, including : ESXi and ESX Server (version 6.7 or later) VMware vSphere (version 6.7 or later) Server and Application Monitoring Monitor server and application health and performance. Conduct login credential monitoring for Windows and VMware servers. Review system and application logs regularly. SQL Server Monitoring Monitor SQL Server databases. Perform database tuning and optimization. Provide cross-training of basic SolarWinds administrative tasks to junior team members as needed Provide weekly and monthly report metrics and dashboards Highlight any emergency concerns as soon as they are identified and provide Risk information and mitigation if identified. QUALIFICATIONS : At least seven (7) years’ experience working in a large complex environment (>

4K infrastructure components and applications). Bachelor's Degree from an accredited college or university in Computer Science or related field required, equivalent years of experience will be considered instead of a degree Must have an understanding of the administration, support, configuration, and operation of the following : Routers, switches Wireless (Cisco WLC) Firewalls (VPN, remote access) Cisco Call Manager (CUCM) Cisco NetFlow configuration Storage (Brocade, NetApp, Commvault, DXI) Server (Windows, Nix) Applications (AD, DHCP, DNS, SaaS, PaaS) Databases (SQL, DB2, Oracle) Web (IIS, WebSphere) Email (Exchange, OWA) VMware, Hyper-V Pingdom Web monitoring (CSS, HTML, synthetic transactions) Track and monitor all SolarWinds installations using the web console, including the following panels : Windows, Virtualization, Network, Agents, SNMP, ICMP, and polling Competent understanding of mixed-technology solutions Act as part of a structured operations team in support of resolving technical issues Availability to troubleshoot and resolve issues during off-work hours and / or extended hours when outages or projects are required Mentoring Skills : Proven ability to provide technical leadership and mentoring Organizational Skills (ability to organize large amounts of data logically) Excellent Troubleshooting Skills. Strong communication skills are required Excellent documentation skills are required Ability to convey technical concepts to non-technical executives and managers Work is performed in a fast-paced Information Technology environment System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-MM1 #LI-MM1 #DI-MM1 Ref : #850-Rockville (ALTA IT)